NURUL ISLAM
Jackson,WY
Overview
27
27
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
President & CEO
US MAILBOX EXPRESS INC
Jackson Heights, NY
01.2021 - Current
- Ensured compliance with local, state, and federal regulations.
- Created marketing campaigns to attract new customers.
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
- Identified new opportunities for growth, expansion, and diversification.
- Monitored performance of personnel against goals set forth by the company.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed industry trends to develop competitive strategies.
- Developed policies and procedures for the organization.
- Organized events such as trade shows and conferences.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Developed and implemented strategic business plans to increase company profitability.
- Optimized supply chain to reduce materials costs and improve distribution.
Managing Director & CEO
Sheba Trade & Express Ltd.
Dhaka, Bangladesh
06.2013 - Current
- Cultivated strong relationships with customers through periodic meetings and follow-ups.
- Performed regular reviews of operational processes to reduce costs while maintaining quality standards.
- Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
- Developed budgeting models used in forecasting future revenues and expenditures.
- Coordinated with senior leadership teams to develop long-term growth plans for the organization.
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
- Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Analyzed market trends and customer data to inform decision-making processes.
- Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
Director Development & Admin
Sundarban Courier Service (PVT) LTD.
Dhaka, Bangladesh
06.2003 - 06.2013
- Served as a public spokesperson at industry events or conferences.
- Implemented systems for tracking progress on key initiatives or projects.
- Developed policies and procedures to ensure compliance with corporate standards.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Prepared presentations for board meetings summarizing key developments within the company.
- Negotiated agreements with external partners such as contractors or consultants.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Facilitated collaboration between teams by encouraging open communication channels.
- Assessed employee performance against established benchmarks or targets.
- Monitored market conditions and competitor activities to inform business decisions.
- Enhanced customer satisfaction through the development of service improvement initiatives.
Business Development Manager
Continental Courier Est. UAE
DUBAI , UAE
11.1997 - 07.2002
- Collaborated with cross-functional teams including marketing, operations, finance.
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Attended tradeshows and conferences to network with potential clients.
- Conducted market research and analysis to identify new business opportunities.
Education
Bachelor of Science - Zoology
Shahid Sharawardi College
Dhaka, Bangladesh 1992 - 1995
Skills
- Profitability Optimization
- Project Management
- Staff Management
- Company Representation
- Revenue Growth
- Partnership Development
Affiliations
- Work withChallenging organization showing personal efficiency and effectiveness
- Expertise of leadership to drive world -wide cross boarder trading strategy wit successfully impact to business operating models.
Languages
English
Full Professional
Bengali
Professional
Accomplishments
- Best Entrepreneur Awards Dhaka Chamber of Commerce & Industries
Certification
- Trade License of All Business Location's offices
- incorporation Certificate
- Tax Certificates
- Audit Reports of All Financial Year updates
Websites
References
References available upon request.
Summary
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated Cross border ecommerce professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Timeline
President & CEO
US MAILBOX EXPRESS INC
01.2021 - Current
Managing Director & CEO
Sheba Trade & Express Ltd.
06.2013 - Current
Director Development & Admin
Sundarban Courier Service (PVT) LTD.
06.2003 - 06.2013
Business Development Manager
Continental Courier Est. UAE
11.1997 - 07.2002
Bachelor of Science - Zoology
Shahid Sharawardi College
1992 - 1995
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