Summary
Overview
Work History
Education
Skills
References
Training
Volunteer Experience
Timeline
Generic

Nusaibah Shatta

New Haven,USA

Summary

Results-driven professional with extensive experience in organizational performance, strategic planning, and program management. Seeking to leverage expertise in Balanced Scorecard (BSC) reporting, KPI analysis, and change management to drive performance and process improvements as the Manager of Organizational Performance.

Overview

8
8
years of professional experience

Work History

Fellowship Director

Havenly
New Haven, USA
01.2022 - Current
  • Led the Women's Leadership and Political Participation Fellowship, overseeing administrative planning, execution, monitoring, and reporting
  • Developed community-building initiatives for immigrant and refugee women, fostering empowerment and integration
  • Managed project teams, provided strategic direction, and mentored team members
  • Responsible for recruiting new cohorts, interviewing candidates, and selecting new cohort members with the team
  • Recruited interpreters and other team members to support program initiatives
  • Implemented metrics to track program performance and impact, ensuring alignment with organizational goals.

Program Coordinator

Nour Center
Khartoum, Sudan
01.2020 - 01.2021
  • Coordinated psychosocial support groups for women in crisis, providing holistic assistance
  • Collaborated with local stakeholders to advocate for the rights and well-being of marginalized women
  • Established performance metrics to evaluate program success and identify areas for improvement.

Individual Consultant

01.2019 - 01.2021
  • Provided remote consulting services to non-profit organizations and the private sector, specializing in program management and strategic planning
  • Developed and implemented effective programs, policies, and initiatives addressing protection and social justice concerns
  • Utilized analytical tools to track project performance and facilitate root cause analysis for continuous improvement.

Medical Interpreter

Language Link Corp.
11.2016 - 01.2021
  • Provided accurate and culturally sensitive Arabic-English interpretation services in various settings, including hospitals, schools, and social services
  • Facilitated effective communication between clients and service providers, improving access to essential services.

Office Coordinator

Workforce Alliance
New Haven, CT
01.2018 - 01.2019
  • Managed office workflow procedures to optimize efficiency and productivity
  • Monitored office expenditures, contracts, and inventory, ensuring compliance with organizational policies
  • Developed and tracked KPIs to measure office performance and efficiency.

Education

Pharmacy Technician Certification -

Gateway Community College
01.2015

Bachelor's Degree - Science, Biology

University of Khartoum
01.2006

Skills

  • Balanced Scorecard (BSC) reporting
  • KPI analysis
  • Root cause analysis
  • Analytical tools
  • Project management
  • Strategic thinking
  • MS PowerPoint
  • Excel
  • Verbal communication
  • Written communication
  • Arabic
  • English
  • Interpersonal skills
  • Adaptability
  • Cross-cultural competency

References

  • Camila Guiza-Chavez, Co-Executive Director, Havenly, camila@havenlynhv.org
  • Cathy Geremia, Business Solutions Consultant, American Job Center, +1 203-624-1493 ext. 285
  • Athalia De La Barra, Recruiting and Training Coordinator, Language Link Corp, +1 860-905-0896 ext. 10
  • Jihan Khalid, Executive Manager, Nour Center for Training & Psychological Services, nooorcenter0@gmail.com

Training

  • Certified Balanced Scorecard Practitioner
  • Completed coursework in English language proficiency and public speaking.
  • Certification in domestic and sexual abuse intervention from the state of CT.
  • Completed PMP training.

Volunteer Experience

  • Mentor in social media groups, providing support and guidance to women facing challenging situations.
  • Volunteered as an Arabic Interpreter with IRIS, assisting new immigrants and refugees since 2016.

Timeline

Fellowship Director

Havenly
01.2022 - Current

Program Coordinator

Nour Center
01.2020 - 01.2021

Individual Consultant

01.2019 - 01.2021

Office Coordinator

Workforce Alliance
01.2018 - 01.2019

Medical Interpreter

Language Link Corp.
11.2016 - 01.2021

Pharmacy Technician Certification -

Gateway Community College

Bachelor's Degree - Science, Biology

University of Khartoum
Nusaibah Shatta