Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Butterfly Dreamz
Butterfly Dreamz
Newark, New Jersey
10.2023 - 06.2024
Assessed community needs and built partnerships to support mental health initiatives.
Led team activities and training to enhance community collaboration.
Conducted mental health awareness sessions for middle and high school students.
Organized interactive workshops with activities to promote mental health care.
Customer Service Representative
MyRun One Stop
Newark, NJ
09.2022 - 06.2024
Managed phone inquiries from students, parents, and guests, providing detailed information on financial aid, student accounting, registration, and ID services.
Facilitated student check-ins for departmental assistance, ensuring efficient service and support.
Executed administrative tasks, including laminating documents, organizing materials, and maintaining a clean work environment.
Clarified financial aid packages for students and coordinated seamless transfers to relevant departments for additional assistance.
Student Intern
Newark Municipal Court
Newark, NJ
09.2023 - 10.2023
Assist in maintaining case files and databases
They may input information, update records, and ensure all documents are correctly organized and filed
Drafted comprehensive legal memos and briefs, showcasing strong analytical skills and attention to detail.
Library Assistant
South Orange Public Library
South Orange, NJ
03.2022 - 08.2023
Helped patron with finding and recommending books
Helped patron check out books
Answered phone calls
Organized bookshelves
Helped patron with printing, checked the book drop, and helped with events.
Education
Bachelor of Science - Criminal Justice
Rutgers University - Newark
Newark, NJ
05.2024
Associate of Arts - Liberal Arts
Bard High School Early College
Newark
06.2021
Skills
Microsoft Word
Excel
PowerPoint
Bangla (speaking, reading, writing)
Hindi (speaking)
Activities Leadership
The Gem Project, Intern, Summer 2021, Participated in peer-mentoring, life-skill workshops, and learning initiatives that take on a social justice approach. Learned about the United States Justice System; explored overall different career paths
Sadie Nash Sisterhood Program, Intern, Winter 2018, Spring 2019, Discussed social issues, inappropriate content on pop culture, and social media that often negatively influence the youth; Attended public speaking events that addressed critical social problems and applied those learning experiences to the program.