Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
PHARMACY TECHNICIAN
CVS
02.2022 - 06.2022
Supports pharmacological services by stocking, assembling, and distributing medications.
Helps health care providers and around 200 patients daily by greeting them in person and by phone, answering questions and requests, and referring inquiries to the pharmacist.
Organizes and dispenses over 300 medication orders and scripts per day, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies.
CASHIER/SHIFT LEAD
RITE AID
03.2020 - 11.2020
Replenished over 500 sales floor merchandise daily, organized shelves, racks, and bins for optimal appearance.
Mentored new team members on POS system operation, customer service strategies, and sales goals.
Promotes customer loyalty and consistent sales by delivering friendly service and knowledgeable. assistance with transactions, locating items, and joining rewards programs.
Participated in continuous improvement by generating suggestions, engaging in problem- solving activities to support teamwork.
CATERING COORDINATOR
ROSE CATERING
05.2018 - 09.2018
Schedule parties, take reservations, and coordinate services for events such as accommodations and transpiration for facilities, catering, displays, and other requirements.
Maintain records of event aspects including financial details, inventories of food, equipment, smallware, and report shortages to designated personnel.
Perform some food preparations and service tasks such as clearing tables, serving good, and cleaning.
Education
Bachelor of Science - Public Health
Wayne State University
Detroit, MI
05.2024
High School Diploma -
Athens High School
Troy, MI
05.2020
Skills
Expert in Microsoft Office
Bengali (advanced), Japanese (limited working proficiency)