Nuvia Moncada
Tampa
Summary
Previous high school honors student and athlete with a background in a variety of medical classes. Strengths in leadership roles, organization/detail oriented skills,and enjoys working alongside others. Excellent in written and oral communications, with a drive to reach full potential in any workforce. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Amwins Insurance Brokerage
Tampa
05.2023 - Current
- Processed daily incoming mail by sorting, scanning, and electronically distributing documents to designated brokers.
- Maintain smooth office operations through proactive weekly inventory reviews, and consistent supply replenishment.
- Coordinated schedules for executives and team meetings to ensure efficient operations.
- Supported onboarding processes for new hires, providing essential training materials.
- Collaborated with team members to streamline administrative processes across departments.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Medical Assistant/ Receptionist
University Hematology Oncology
Tampa
04.2022 - 05.2024
- Checked in 60 to 70 patients per day, greeting them, and recording vital signs, including temperature, weight, and blood pressure—using eClinicalWorks and IntelliDose.
- Verified insurance eligibility, obtained visit authorizations, collected co-pays, and outstanding balance payments, and reconciled end-of-day cash totals.
- Scheduled and rescheduled follow-up visits and infusion appointments based on provider requirements and patient needs.
- Managed daily administrative workflow, including processing fax inboxes, scanning documents, and preparing patient forms and letters.
- Communicated regularly with patients, medical offices, imaging centers, and hospitals to obtain and exchange medical records.
- Operated effectively in a high-volume environment requiring strong attention to detail, rapid task execution, and clear communication.
Patient Care Technician
St Joseph's Hospital
Tampa
09.2021 - 04.2022
- Provided direct patient care on a medical-surgical unit, documenting vital signs, and assisting patients with mobility, restroom needs, feeding, and other daily activities.
- Monitored patient status by tracking blood pressure, managing drainage tubes, and recording all intake findings accurately in patient charts using EPIC.
- Supported the care of 15 to 20 patients per 12-hour shift, ensuring timely response to needs, and adherence to safety and care protocols.
- Performed physically demanding tasks throughout each shift, while maintaining strong attention to detail, patience, and consistent quality of care.
Team Member
Raw Juce
Weston
05.2021 - 08.2021
- Performed effectively in high-pressure, fast-paced environments while maintaining strong customer service standards.
- Delivered consistent customer support by providing knowledgeable assistance, maintaining a clean and organized workspace, and ensuring product areas remained fully stocked.
- Assisted customers in identifying healthier lifestyle choices by offering nutritional alternatives and product guidance.
- Operated POS systems to process transactions accurately and efficiently, contributing to a smooth checkout experience.
Assistant Coach
Edge Performance Beach Volleyball Club
03.2019 - 08.2021
- Assisted in coaching youth athletes ages 7–16 in the fundamentals and techniques of beach volleyball.
- Maintained patience, focus, and clear communication while supporting players' skill development and fostering a positive learning environment.
- Committed to extended coaching schedules, including multiple tournaments requiring full-day (12-hour) participation and supervision.
Facilities/Operations Worker
Saint Leo University
09.2019 - 02.2020
- Set up and dismantled equipment for athletic games and campus events, ensuring all event spaces were prepared according to required specifications.
- Performed physically demanding tasks, including lifting and transporting heavy items, and assembling event structures and equipment.
Office Secretary
Edge Cordage Company
Hialeah
06.2017 - 06.2019
- Served as the office secretary, maintaining organized filing systems, distributing internal documentation, answering incoming phone calls, and sorting and routing postal mail.
Voluntary Job
Memorial Hospital Miramar
Miramar
09.2018 - 01.2019
- I volunteered across multiple clinical departments, observing physicians and nurses while assisting with basic tasks such as taking patients' blood pressure, helping to fill prescription medications in the pharmacy, and reviewing MRI images with the attending technician.
Education
Bachelor of Science - Healthcare Administration
University of South Florida
Tampa, FL05-2026
High School Diploma -
Cypress Bay High School
Weston, FLSome College (No Degree) -
Saint Leo University
Tampa, FLSkills
- Communication
- Teamwork
- Physical endurance
- Customer service
- Interpersonal skills
- Ability to work under pressure
- Attention to detail
- Patient care
- Highly organized
Certification
• CERT (Communications Emergency Response Team), Certified - Previous
• CPR, Certified - Current
• EKG, Certified - Previous
• CMAA, Certified - Previous
• CPR, Certified - Current
• EKG, Certified - Previous
• CMAA, Certified - Previous
Timeline
Administrative Assistant
Amwins Insurance Brokerage
05.2023 - Current
Medical Assistant/ Receptionist
University Hematology Oncology
04.2022 - 05.2024
Patient Care Technician
St Joseph's Hospital
09.2021 - 04.2022
Team Member
Raw Juce
05.2021 - 08.2021
Facilities/Operations Worker
Saint Leo University
09.2019 - 02.2020
Assistant Coach
Edge Performance Beach Volleyball Club
03.2019 - 08.2021
Voluntary Job
Memorial Hospital Miramar
09.2018 - 01.2019
Office Secretary
Edge Cordage Company
06.2017 - 06.2019
Bachelor of Science - Healthcare Administration
University of South Florida
High School Diploma -
Cypress Bay High School
Some College (No Degree) -
Saint Leo University