Nya Heyward
Saint Pauls,NC
Summary
Highly efficient worker that is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Offering great customer service skills, as well as verbal and written communication skills.
Overview
1
1
year of professional experience
Work History
Crew Member
Rust Enterprises
03.2022 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
Education
Bachelor of Science - Biology
University Of North Carolina Pembroke
Pembroke, NC05.2026
High School Diploma -
Saint Paul's High School
Saint Pauls, NC06.2022
Skills
- Embarkation Assistance
- Sales Expertise
- Knotting Expertise
- Complex Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Monitoring
- Organization and Time Management
- Verbal and Written Communication
Contacts
Cell Phone: 910-500-2453
Home: 910-241-3178
Email: Nyaheyward5@gmail.com
Timeline
Crew Member
Rust Enterprises
03.2022 - Current
Bachelor of Science - Biology
University Of North Carolina Pembroke
High School Diploma -
Saint Paul's High School
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