Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nya Smith

Youngstown

Summary

I am a motivated Nursing assistant with experience in all job environments. I am a reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques, care traits, and nursing tendencies.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

CVS Pharmacy
12.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Cashier

Walmart
10.2022 - 10.2023

Cashier

Wingstop
06.2022 - 10.2022
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Team Member

Dunkin' Donuts
03.2020 - 01.2022
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Education

No Degree - Medical Assistant

Ross Medical Education Center
Niles, OH
03.2024

High School Diploma -

Campbell Memorial High School
Campbell, OH
05.2022

No Degree - Allied Health Pre-nursing

Mahoning County Career And Technical Center
Canfield, OH
05.2022

Skills

  • Money Transfer Systems
  • Product and Service Sales
  • Store Opening and Closing
  • Time Management
  • Quality Assurance Controls
  • Direct Patient Care
  • Grooming and Bathing Assistance
  • Patient Relationship-Building
  • First Aid
  • Patient Care and Safety

Timeline

Retail Sales Associate

CVS Pharmacy
12.2023 - Current

Cashier

Walmart
10.2022 - 10.2023

Cashier

Wingstop
06.2022 - 10.2022

Team Member

Dunkin' Donuts
03.2020 - 01.2022

No Degree - Medical Assistant

Ross Medical Education Center

High School Diploma -

Campbell Memorial High School

No Degree - Allied Health Pre-nursing

Mahoning County Career And Technical Center
Nya Smith