To obtain a position that allows me to exhibit my professional skills which include; account management, providing excellent customer service, and producing reports to keep records accurate.
Overview
5
5
years of professional experience
Work History
Accounting Clerk
Waldorf Chevrolet Cadillac
Waldorf, MD
06.2023 - 04.2024
Processed invoices, payments, and statements in a timely manner.
Prepared bank deposits by compiling data from cashiers.
Reviewed and verified customer information to ensure accuracy of the deals.
Resolved discrepancies in customer accounts by gathering and analyzing information.
Restaurant Hostess
Bonefish Grill Restaurants
Walford, MD
12.2022 - 06.2023
Greeted customers and escorted them to their tables.
Managed reservations, waitlists, and special requests for large parties.
Upsold appetizers, drinks, desserts. when appropriate.
Verified accuracy of orders before delivering them to customers' tables.
Hostess
GrilFish
Washington, DC
08.2022 - 11.2022
Helped restaurant staff set up small and large events to coordinate smooth execution.
Monitored dining area to assess server capacity and estimate wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Cashier
Honey Moon Chicken
Washington, DC
02.2022 - 08.2022
Assisting customers by providing information and resolving complaints
Managing cash, credit, and debit exchanges with POS systems
Operating cash register and collecting payments
Maintaining a clean work environment
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Hostess
Blue Dolphin
Crofton, MD
04.2020 - 09.2020
Answered phones and scheduled reservations
Professionally greeted and escorted guests to assigned tables and provided them with menus and daily special information
Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests
Greeted customers, answered questions, and recommended specials, wine, and desserts to increase profits
Legislative Affairs Summer Intern
Bennie Thompson
Washington, DC
06.2019 - 07.2019
Received and organized constituent phone calls, letters, and emails
Greeted and assisted constituents who visited the Congressional staff
Contributed ideas at weekly staff meetings
Conducted research on behave of Congressional staff for special projects
Received and forwarded constituent phone calls, letters, and emails to the appropriate Congressional staff
Education
Associate of Science - General Studies
Prince George's Community College
Upper Marlboro, MD
05.2025
High School Diploma -
Bowie High School
Bowie, MD
05.2020
Skills
Conflict Resolution
Problem Solving
Organizational and planning skills
Communication
Relationship Building
Expense Reports
Records Management
Positive Attitude
Invoice Processing
Affiliations
Co-Captain of Bowie High School Swim Team 2019-2020 season
Enhanced cohesiveness and helped to improve team performance by working with individual teammates on their strokes