Nyah Boyd
Aurora,IA
Summary
Highly motivated employee with excellent customer service skills. Looking for a position that will help me further my passion with a career in automotive.
Overview
6
6
years of professional experience
Work History
Detail Technician
Delta Sonic
06.2022 - Current
- Enhanced vehicle appearance by performing thorough detailing and cleaning.
- Reduced client complaints by consistently meeting or exceeding quality standards in all completed work.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Sold and explained additional detail services to customers
- Trained new employees
Online Personal Shopper
Walmart
05.2020 - 06.2022
- Reviews orders prior to pick up for accuracy and purchase-by dates/times
- Assisted customers with substitutions for items not available
- Stocked and inventoried store shelves
- Assisted customers with loading of orders at pick up
Manager on Duty
Dominos Pizza Inc.
03.2018 - 05.2020
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste
- Boosted team performance by developing customer service training materials and conducting service training
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Diploma - General Studies
Waubonsie Valley High School
Aurora, IL05.2018
Skills
- Carpet and vinyl cleaning
- Headlight restoration
Timeline
Detail Technician
Delta Sonic
06.2022 - Current
Online Personal Shopper
Walmart
05.2020 - 06.2022
Manager on Duty
Dominos Pizza Inc.
03.2018 - 05.2020
Diploma - General Studies
Waubonsie Valley High School
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