Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

NYAH HUMPHREY

Columbia,MD

Summary

Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

7
7
years of professional experience

Work History

Clinical Associate

MedStar Health
03.2024 - Current
  • Maintained a clean, organized, and infection-controlled clinical environment by sanitizing and restocking exam rooms and medical equipment.
  • Escorted patients to exam rooms, answered preliminary questions, and prepared them for physician evaluations to support smooth patient flow.
  • Collected and accurately recorded patient medical histories, current medications, symptoms, and allergies to assist providers in delivering high-quality care.
  • Proactively monitored medical supply levels and submitted restocking requests to ensure consistent availability for patient care procedures.
  • Completed timely and accurate patient documentation using Epic, IDX, and Citrix-based MedStar health systems, ensuring compliance with clinical standards.
  • Facilitated the processing of new prescriptions, refills, and prior authorizations through collaboration with physicians, pharmacies, and insurers.
  • Coordinated surgical scheduling and pre-operative requirements for patients undergoing procedures at MedStar Georgetown University Hospital.
  • Operated within multiple healthcare networks including Johns Hopkins, Kaiser Permanente, LabCorp, Quest Diagnostics, and UnitedHealthcare (UHC), gaining cross-system experience and navigating a wide range of electronic health records and insurance portals.
  • Demonstrated strong EMR proficiency and adaptability by supporting interdepartmental communication and managing data across multiple care entities.

Medical Receptionist PRN

Johns Hopkins
02.2023 - 02.2024
  • Utilized Epic EMR system to accurately document patient information, ensuring seamless communication across healthcare teams.
  • Strictly adhered to HIPAA guidelines to protect patient privacy and maintain confidentiality of medical records.
  • Coordinated patient scheduling, check-in, check-out, and payment processing to support efficient billing operations.
  • Managed office bookkeeping, including insurance billing and patient payments, ensuring accurate financial records.
  • Managed phone calls and messages for a 4-physician primary care practice, scheduling appointments and addressing patient inquiries with professionalism and accuracy.
  • Scheduled patient appointments in respective doctors’ calendars and conducted follow-up reminder calls to reduce no-shows.
  • Performed patient intake interviews, collecting and documenting relevant medical and personal information.
  • Maintained a clean and welcoming waiting room environment by organizing magazines, removing trash, and cleaning glass surfaces.

Account Payable Specialist

Konsyl Pharmaceuticals
03.2021 - 11.2022
  • Prepared daily bank deposits and processed weekly payroll for a 32-person team with 100% accuracy.
  • Managed full-cycle accounts payable, including invoice processing, vendor file maintenance, and timely payments.
  • Analyzed and reconciled vendor invoices to ensure accurate company financial records.
  • Maintained organized electronic filing systems for contracts and vendor documents.
  • Established and maintained professional relationships with vendors and ensured adherence to payment terms.
  • Reviewed purchase orders and payment details to prevent discrepancies and support financial compliance.
  • Performed accounting duties such as account maintenance, recording entries, and workflow analysis to improve efficiency.

Surgical Coordinator

Digestive Disease Associates
08.2019 - 03.2021
  • Delivered excellent customer service by assisting patients with service selection and providing clear pre-op instructions.
  • Created, reviewed, and completed surgical charts accurately.
  • Arranged and coordinated pre-op testing and paperwork, ensuring patients understood all instructions.
  • Submitted surgery requests with CPT codes to insurance companies; confirmed patient benefits and eligibility.
  • Managed prior authorizations and authorized cases with insurance to ensure coverage.
  • Scheduled surgeries and coordinated pre-op and post-op appointments via phone and in-person.
  • Maintained constant communication with surgeons, facility staff, and hospitals to facilitate smooth scheduling and compliance with pre-operative requirements.
  • Addressed patient inquiries and resolved issues promptly through phone and in-person communication.

Accounts Payable Coordinator/Receptionist

Bon Secours
03.2018 - 08.2019
  • Verified validity of charges listed on payment orders for yearly audits.
  • Completed month-end closings with journal entries and reconciling accounts.
  • Assisted project managers and operations staff with accounting expertise.
  • Processed check disbursements and reconciled related ledger.
  • Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Experienced with Workday for accounts payable and financial operations, Hyland OnBase for document management and workflow automation, and Symplr for vendor management and compliance.

Education

Associate of Science - Nursing

Anne Arundel Community College
Arnold, MD
05-2028

High School Diploma -

Wilde Lake High School
Columbia, MD
05-2016

Skills

  • Thorough clinical record-keeping
  • Oversight of electronic health records
  • Proficient in medical terminology
  • Strong organizational scheduling abilities
  • Holistic patient management
  • Patient intake oversight
  • Electrocardiogram setup

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Successfully transitioned facility to use of EPIC, IDX, & Citrix
  • Reduced turnaround time on lab results by 22%.


Timeline

Clinical Associate

MedStar Health
03.2024 - Current

Medical Receptionist PRN

Johns Hopkins
02.2023 - 02.2024

Account Payable Specialist

Konsyl Pharmaceuticals
03.2021 - 11.2022

Surgical Coordinator

Digestive Disease Associates
08.2019 - 03.2021

Accounts Payable Coordinator/Receptionist

Bon Secours
03.2018 - 08.2019

Associate of Science - Nursing

Anne Arundel Community College

High School Diploma -

Wilde Lake High School

Similar Profiles

CREATE PROFILE