Organized Coordinator focused on boosting customer satisfaction and service quality. Skilled with documentation, reporting and compliance requirements as well as managing employee documentation and maintaining files and records.
Overview
3
3
years of professional experience
Work History
SAAM Coordinator
Bradley University: Title IV
Peoria, IL
11.2024 - Current
Coordinates awareness campaigns, prevention programs, and educational workshops
Build and maintain SAAM master calendar, track deadlines, coordinate marketing timelines, and track event logistics
Attend planning meetings, assist with volunteer coordinator, draft reminder emails, control website and social media language, track attendance, and end of the month impact summaries
DEI Specialist
Bradley University: Inclusive Excellence
Peoria, IL
11.2024 - Current
Promotes and fostered an inclusive and equitable environment for students and faculty
Implement inclusive initiatives such as mentorship programs for underrepresented groups on Bradley Campus
Collected and analyzed data on campus demographics to insure actional solutions to improve DEI outcomes
PAC Tutor
Bradley University: Presentation Assistance Center
Peoria, IL
08.2024 - 01.2026
Coached students on delivering speeches, presentations and oral reports
Offered strategies for improving persuasive and rhetorical techniques
Receptionist
Oak Crest Retirement Center
Dekalb, IL
03.2023 - 07.2023
Served visitors by greeting, welcoming, and directing them appropriately
Used Microsoft Office: Excel, Word, PowerPoint, Outlook for company data
Completed and entered billing statements and personal files
Student Intern
Federal Bureau of Investigation
St Louis, MO
06.2022
Observed investigative workflows to understand case development, evidence handling, and resolution processes
Engaged with special agents, leadership, and detectives to gain insight into federal law enforcement operations and interdepartmental coordination
Education
High School -
Dekalb High School
Dekalb, IL
Bachelors of Science - Political Science and English, Pre-Legal Studies and Professional Writing
Bradley University
Peoria, IL
Skills
Public speaking
Attention to detail
Time management
Staff management
Patient registration
Schedule management
Customer service
Multitasking and organization
Leadership Involvement Certificates
Pi Beta Phi, IL THETA, Peoria, IL, Vice President of Member Experience, 08/01/23, 05/31/24
Sigma Tau Delta, International English Honors Society, Peoria, IL
Pre-Law Club, Peoria, IL, 08/01/23, Present
English Club, Peoria, IL, 08/01/23, Present
Dean’s List Recipient, Peoria, IL, 08/01/23, Present
Timeline
SAAM Coordinator
Bradley University: Title IV
11.2024 - Current
DEI Specialist
Bradley University: Inclusive Excellence
11.2024 - Current
PAC Tutor
Bradley University: Presentation Assistance Center
08.2024 - 01.2026
Receptionist
Oak Crest Retirement Center
03.2023 - 07.2023
Student Intern
Federal Bureau of Investigation
06.2022
High School -
Dekalb High School
Bachelors of Science - Political Science and English, Pre-Legal Studies and Professional Writing
Project Coordinator and Policy Officer at African Organization of Public Accounts CommitteesProject Coordinator and Policy Officer at African Organization of Public Accounts Committees