Summary
Overview
Work History
Education
Skills
Timeline
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Nyah Wood

Olympia,WA

Summary

Knowledgeable and dedicated customer service professional with experience in customer service industry. Solid team player with outgoing, positive demeanor. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and efficiencey.

Overview

2
2
years of professional experience

Work History

Food Service Worker

Costco
Tumwater, WA
09.2021 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Worked well with teammates and accepted coaching from management team.

Customer Service Associate

JCPenney Portrait Studio
Olympia, WA
09.2019 - 08.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Maintained a clean and professional work attire.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

North Thurston High School
Lacey, WA
06.2021

Skills

  • Great Communicator
  • Always put in my best effort
  • Understand how to take feedback and use that in my work
  • Great team work skills
  • Positive attitude
  • Great customer service skills

Timeline

Food Service Worker

Costco
09.2021 - Current

Customer Service Associate

JCPenney Portrait Studio
09.2019 - 08.2021

High School Diploma -

North Thurston High School

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Nyah Wood