Proven Warehouse Logistic Specialist with a track record of enhancing customer satisfaction and streamlining inventory processes at Raben Trans European Germany LTD. Leveraged expert problem-solving and strong communication skills to develop forecasting plans and implement staff training programs, significantly improving efficiency and performance. Demonstrates creativity in resolving logistical challenges and fostering cross-functional team collaboration.
· Processing orders for goods and inventory levels by using Warehouse management systems.
· Followed all company policies and procedures to deliver quality work.
· Plan, direct, coordinate the transportation, storage, distribution of goods and services.
· Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
· Develop forecasting plans to maintain enough inventory.
· Collaborated with cross-functional teams to achieve project goals on time and within budget.
· Verify goods reach their destination in a timely manner.
· Establish priorities, track assignments, and ensure availability of resources.
· Responsible for the storage, retrieval and picking of goods.
· Storing and organizing goods safely and securely in the warehouse using forklift.
· Recording all information pertaining to inbound and outbound shipments.
· Training employee on receiving, packing, and unpacking inventory.
· Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.