Summary
Overview
Work History
Education
Skills
Professional Development
References
Timeline
Generic

Nyamah Glersaye

Phoenix,AZ

Summary

Compassionate and highly organized healthcare professionals, with extensive experience in coordinating and managing administrative processes. Skilled in providing exceptional client-focused service, building strong relationships, and ensuring compliance with regulatory standards. Proven ability to understand client needs, develop tailored solutions, and contribute to efficient operations in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Clinical Support Assistant

Banner University Medical Center
Phoenix, AZ
10.2023 - Current
  • Ensured smooth operations by managing timecards, schedules, and HR inquiries.
  • Presented training sessions to new hires to enhance familiarity with healthcare protocols.
  • Resolved employee HR matters efficiently, upholding legal compliance.
  • Organized files and contributed to efficient administrative workflows.

Health Unit Coordinator

Banner Boswell Medical Center
Phoenix, AZ
07.2018 - 10.2023
  • Provided customer service assistance to patients with questions or concerns about their care plans.
  • Assisted with scheduling appointments for patients and doctors.
  • Processed paperwork related to hospital admissions, discharges, and transfers.
  • Facilitated seamless healthcare delivery by managing incoming calls and scheduling.
  • Adhered to all relevant laws and regulations, including anti-discrimination practices, safeguarding staff and patient welfare.

Education

Bachelor of Science - Health Care Administration

Grand Canyon University
Phoenix, AZ
05-2024

Skills

  • Scheduling appointments
  • Problem solving
  • Regulatory compliance
  • Customer service
  • Conflict resolution
  • Skilled in Microsoft Office 365
  • Employee benefits laws
  • Verbal and written communication

Professional Development

  • Training in Client Communication and Needs Analysis.
  • Workshops in Presentation Techniques and Tailored Solutions
  • Quality Assurance and Compliance Training

References

References available upon request.

Timeline

Clinical Support Assistant

Banner University Medical Center
10.2023 - Current

Health Unit Coordinator

Banner Boswell Medical Center
07.2018 - 10.2023

Bachelor of Science - Health Care Administration

Grand Canyon University

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