Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nyambat Nazarov

Los Angeles

Summary

Dynamic and results-driven professional with strong leadership skills, previously at SP+ Parking. Expert in parking efficiency and customer service excellence, I successfully implemented process improvements that reduced wait times and enhanced guest satisfaction. Proven ability to train and mentor teams, fostering a collaborative environment while ensuring operational compliance and safety.

Experienced with overseeing valet services and ensuring smooth operations. Utilizes strong customer service skills to maintain high levels of client satisfaction. Track record of effective team management and problem-solving in dynamic environments.

Competent Parking Lot Attendant with 8 years of experience in lot maintenance. Works quickly and maintains focus while providing top-of-the-line customer service. Adept at payment collection and vehicle maintenance.

Overview

11
11
years of professional experience

Work History

Lead Valet Attendant

SP+ Parking
01.2023 - Current
  • Supervised valet operations, ensuring efficient vehicle management and timely service delivery.
  • Trained and mentored junior attendants, enhancing team performance and service quality.
  • Implemented process improvements to streamline vehicle retrieval and parking procedures.
  • Coordinated with hotel staff to ensure seamless guest experiences and high satisfaction levels.
  • Maintained a safe and secure environment for guests'' vehicles by conducting regular security checks in the parking area.
  • Developed training materials for new hires, standardizing service protocols across the team.
  • Reduced wait times for guests by efficiently managing traffic flow during peak hours.

Supervisor of Operations

Towne Park Valet Parking
01.2016 - 01.2022
  • Oversaw daily operations to ensure seamless valet service delivery.
  • Trained and mentored staff to enhance performance and customer service skills.
  • Implemented process improvements resulting in increased operational efficiency.
  • Coordinated scheduling and resource allocation for optimal workforce management.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Hospital Supervisor

Peninsula Parking
05.2017 - 11.2018
  • Oversaw daily operations to ensure compliance with healthcare regulations and standards.
  • Coordinated patient care activities, optimizing staff assignments and resource allocation.
  • Implemented quality improvement initiatives, enhancing patient satisfaction and operational efficiency.
  • Trained and mentored new staff on hospital protocols, fostering a culture of safety and excellence.
  • Developed strong working relationships with various departments, promoting effective communication and interdisciplinary collaboration within the hospital setting.

Supervisor

Yogurtland
02.2014 - 12.2015
  • Trained and mentored staff, fostering a collaborative team environment.
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Resolved customer complaints effectively, maintaining high satisfaction rates.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Helped store management meet standards of service and quality in daily operations.

Education

Computer Science

Diablo Valley College
Pleasant Hill, CA
05-2021

Skills

  • Punctuality
  • Flexibility
  • Tactfulness
  • Parking efficiency
  • Strong leadership
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking proficiency
  • Loading and unloading
  • Vehicle parking and retrieval
  • Customer service excellence
  • Team collaboration
  • Cash handling
  • Guest assistance
  • Payment processing
  • Baggage security
  • Baggage transport
  • Cash handling experience
  • Safe driving
  • Multitasking Abilities

Timeline

Lead Valet Attendant

SP+ Parking
01.2023 - Current

Hospital Supervisor

Peninsula Parking
05.2017 - 11.2018

Supervisor of Operations

Towne Park Valet Parking
01.2016 - 01.2022

Supervisor

Yogurtland
02.2014 - 12.2015

Computer Science

Diablo Valley College
Nyambat Nazarov