Proven track record of exceeding customer expectations at Johnson & Johnson Vision, showcasing strong organization and efficient multitasking. Demonstrated reliability by streamlining operations at Red Roof Inn Hotel, enhancing guest satisfaction and retention. Skilled in food safety, with a commitment to maintaining high hygiene standards at 2 Ginger Indian Cuisine.
Overview
8
8
years of professional experience
Work History
Pick,pack,and Ship
Johnson & Johnson Vision
7500 Centurion Pkwy N,
06.2023 - Current
Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
Expanded store knowledge to efficiently locate items, saving time and ensuring accurate order fulfillment.
Educated potential customers about the benefits of using Shipt services during informal interactions in stores or when making deliveries.
Picked and packed order items.
Kept work areas neat, clean and free from debris.
Motel Front Desk Clerk
Red Roof Inn Hotel
2204 Airport Blvd, West Columbia ,sc-29170
03.2018 - 04.2021
Streamlined daily operations for improved efficiency by maintaining an organized front desk workspace.
Implemented strategies to maximize room occupancy rates during peak seasons or special events while maintaining profitability goals.
Kept clear communication lines open between front desk staff members during shift transitions to maintain consistency in guest experiences across all shifts.
Enhanced customer satisfaction by efficiently managing the check-in and check-out process.
Coordinated wake-up calls for guests according to their requests, guaranteeing punctuality for important appointments or travel plans.
Increased guest retention with exceptional service, addressing concerns promptly and professionally.
Collected room deposits, fees, and payments.
Restaurant Team Member
2 Ginger Indian Cousine
245 Bush River Road
02.2017 - 04.2019
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Prepared food orders, cooking on grill and operating fry station.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Greeted guests pleasantly and answered menu questions.
Trained new employees by demonstrating tasks and coaching during daily activities.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.