Nyasa Rogers
Las Vegas,NV
Summary
I am an International Air & Hospitality graduate looking for advancement and personal fulfillment in my career. My previous and current job allowed me to obtain all the necessary skills (labeled below) offered but with minimal career growth opportunities. After honing these skills from within the food-service industry, I am prepared to engage with the aviation industry as it has had my interest specifically the role of the flight attendant.
Overview
5
5
years of professional experience
Work History
Guest Experience Leader
McDonald's
Las Vegas, NV
07.2023 - Current
Address: 3885 Blue Diamond Rd Las Vegas, NV 89139
Employer: Alexander Andrew
Tele: (702) 431-1655
- Anticipated needs of customers to enhance comfort and promote enjoyable experience
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Starbucks Barista/Shift Leader Manager
Safeway
Henderson, NV
05.2019 - 02.2023
Address: 201 S Stephanie St. Henderson, NV 89012
Employer: John DuBois
Tele: (702) 269-1502
- Created complex, hand-crafted beverages based upon customer preferences.
- Exceeded customer satisfaction by identifying their needs to find creative solutions to their unique situations such as allergies or personal preferences.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Coronado High School
Henderson, NV05-2020
Some College (No Degree) -
International Air And Hospitality Academy
Vancouver, WASkills
- Complaint resolution
- Food Safety Knowledge and preparation
- Guest experiences and relations
- Hospitality and customer service management
- Team supervision and training
- Time management
- POS transaction handling and data entry
Affiliations
- Actively taking Spanish tutoring with intentions of achieving the highest level of customer connection a wider spectrum of people.
- Regular physical activity such as long distance running, pilates and heavy lifting to maintain mental and physical strength.
Timeline
Guest Experience Leader
McDonald's
07.2023 - Current
Starbucks Barista/Shift Leader Manager
Safeway
05.2019 - 02.2023
High School Diploma -
Coronado High School
Some College (No Degree) -
International Air And Hospitality Academy