NYASIA BELL
Houston,TX
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
15
15
years of professional experience
Work History
Patient Care Specialist 2
Aids Healthcare Foundation, AHF
02.2024 - 09.2024
- Implemented safety protocols within the workplace to minimize risks for both patients and staff members alike.
- Enhanced patient satisfaction by providing timely and compassionate care.
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
- Developed strong rapport with both internal team members and external partners such as referring physicians or other healthcare professionals involved in a patient''s care plan.
- Improved patient outcomes by closely monitoring vital signs and promptly reporting any changes to medical staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Medical Assistant
CityMD
11.2022 - 02.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Developed and implemented inspection processes to define criteria and quality control measures.
Direct Support Professional
Community Options Inc
02.2022 - 11.2022
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to medical and dental appointments to provide support.
- Researched community resources and services to provide accessibility and assistance to clients.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Certified Health Aide
Partners in care
10.2012 - 11.2019
- Scheduled and accompanied clients to medical appointments
- Obtained household supplies and ran daily errands
- Responded appropriately to the physical, emotional and developmental needs of patients
- Assisted patient by providing personal services such as bathing, dressing and grooming.
- Accompanied ambulatory patients outside home as guide and companion.
Certified Home Health Aide
Family Aides Inc
03.2010 - 09.2011
- Responded appropriately to the physical, emotional and developmental needs of patients
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager.
- Developed rapport to create safe and trusting environment for care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Education
High School Diploma -
Stevenson High School
Certification as a Home Health Aide and Patient Care -
Progressive Health Care
NHA Certification as a Medical Assistant Awarded -
SUNY Brooklyn Educational Opportunity Center
6.2022
Certification As A Health Coach -
VNSNY
2018
Skills
- HIPAA Compliance
- Phlebotomy
- Electronic Medical Records
- Specimens Collection and Processing
- Reliable Team Player
- Customer Service
- Telephone Etiquette
- Patient Scheduling
Timeline
Patient Care Specialist 2
Aids Healthcare Foundation, AHF
02.2024 - 09.2024
Medical Assistant
CityMD
11.2022 - 02.2024
Direct Support Professional
Community Options Inc
02.2022 - 11.2022
Certified Health Aide
Partners in care
10.2012 - 11.2019
Certified Home Health Aide
Family Aides Inc
03.2010 - 09.2011
Certification as a Home Health Aide and Patient Care -
Progressive Health Care
NHA Certification as a Medical Assistant Awarded -
SUNY Brooklyn Educational Opportunity Center
Certification As A Health Coach -
VNSNY
High School Diploma -
Stevenson High School
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