Nyawargak Ruach
Kirkland,WA
Summary
Proven leader with extensive experience at McDonald's, adept in team leadership and cash handling. Excelled in enhancing customer satisfaction and achieving departmental goals through strategic planning and effective problem-solving. Demonstrated ability to foster a cohesive workplace culture and resolve conflicts, ensuring operational excellence and improved team dynamics.
Overview
1
1
year of professional experience
Work History
Shift Leader
Bp Oil Co
06.2024 - Current
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Completed cash and credit card transactions accurately using POS software.
Shift Leader
Mcdonalds
02.2024 - 08.2024
- Supervised team members and oversaw effective and efficient completion of job duties.
- Set performance goals for individual team members and created reward systems and contests.
Manager
Mcdonalds
05.2023 - 02.2024
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
No Degree - Business Management
Edmonds Community College
Lynnwood, WASkills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
Timeline
Shift Leader
Bp Oil Co
06.2024 - Current
Shift Leader
Mcdonalds
02.2024 - 08.2024
Manager
Mcdonalds
05.2023 - 02.2024
No Degree - Business Management
Edmonds Community College
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