Open To Work
NYAYIECH RUEI
Summary
I am a dedicated professional with a strong track record of delivering outstanding customer service and keeping operations running smoothly. I’m confident managing multiple priorities while maintaining high standards of safety, quality, and care. Known for building genuine, positive relationships through clear communication, empathy, and dependable follow-through, I bring a steady and reliable presence to every team. My experience spans customer service, operations, management, administrative support, caregiving, and hospitality, giving me the adaptability and sound judgment needed to excel in diverse environments. Highly motivated and quick to learn, I take on new challenges with enthusiasm and a strong work ethic. Work effectively both independently and as part of a team, and I’m committed to creating experiences that leave a lasting, positive impression.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Event Server
Blue Crew
Seattle, Washington
04.2025 - Current
- Delivered wine, beer, and cocktail service to clients during events.
- Followed safety and sanitation guidelines for food handling.
- Served food and beverages to guests at various occasions.
- Cleared plates and glasses promptly to enhance guest experience.
- Collaborated with event coordinators, hosts, bussers, and kitchen staff for efficient service.
- Set up and dismantled banquet tables and chairs for events.
Event/Gig Worker
GET GIGS
Seattle, WA
09.2024 - Current
- MICROSOFT
- AMAZON
- ACME FARMS AND KITCHENS
- VAMO
- FALCON FARMS
- PACIFIC REGENT-COGIR SENIOR LIVING
Service Writer/Administration
Redline Auto Electric Automotive
Seattle, WA
07.2023 - 01.2024
- Answered service department calls, responded promptly to inquiries, set up appointments
- Provided customers with repair estimates and realistic service timelines
- Diagnosed and recorded service needs on work orders and communicated details to technicians
- Shop Monkey software to create service records, order parts, and prepare cost estimates
- Conducted research and vendor inquiries to develop accurate job estimates
- Organized and maintained checkout and service areas to promote a welcoming environment
Associate/Cashier
Haller Lake
Seattle, WA
04.2021 - 04.2023
- Delivered friendly, attentive customer service while supporting efficient cashier operations
- Performed cash, card, and check transactions with high accuracy, processed refunds and exchanges and reconciled cash drawers.
- Assisted customers with purchases, product questions, and reward program enrollment
- Restocked front-end merchandise and monitored price changes, organized shelves, racks, and bins
- Maintained store cleanliness and followed safety standards
Home Health Aide
ComForCare
Seattle, WA
01.2020 - 01.2022
- Monitored vital signs daily and reported health concerns to supervisors to ensure timely interventions
- Administered medications according to physician orders
- Prepared nutritious meals and assisted with feeding, grooming, dressing, and mobility
- Administered medications as directed
- Monitored patient behavior and emotional responses
- Documented health status changes and communicated updates to care team to inform ongoing patient care
- Assisted with errands, appointments, household cleaning, and personal care tasks
Caregiver
First Choice In-Home Care
Seattle, WA
08.2019 - 04.2020
- Supported disabled clients in achieving greater independence and self-sufficiency
- Provided daily living assistance and maintained clean, safe environments
- Prepared meals and snacks according to dietary needs
- Assisted patients with errands, appointments, and household tasks to enhance daily functioning
- Responded promptly to health or safety concerns
- Documented behavior, sleep, and eating patterns to inform care plans and improve patient well-being
Debt Collection Specialist
National Credit Services
Seattle, WA
08.2019 - 04.2020
- Employed skip tracing techniques to effectively locate debtors for collection purposes.
- Contacted clients with past-due accounts to establish payment plans
- Negotiated payment arrangements and settlements with clients to optimize debt recovery outcomes.
- Handled high volume of outbound and inbound calls to resolve client inquiries and facilitate debt resolution.
- Delivered professional customer service during challenging conversations
- Compiled detailed reports on collection activity and customer account balances to inform strategy and decision-making.
- Created Excel spreadsheets for reporting
FES/Head Cashier/Department Supervisor/Key Carrier/MOD
Home Depot
Seattle, WA
08.2014 - 04.2019
- Led and supported a team of cashiers, ensuring smooth transactions and exceptional customer service.
- Oversaw daily cash operations, including opening/closing procedures, drawer accuracy, and deposits.
- Trained cashiers on policies, safety, register use, stocking, returns, and customer service.
- Resolved customer concerns professionally and efficiently.
- Worked with management to address stock, sales, and workflow issues.
- Managed freight, overstock, restocking, and inventory control.
- Implemented loss‑prevention practices that reduced shrinkage and improved profitability.
- Delegated tasks, set performance goals, and coached associates to meet productivity standards.
- Created schedules to ensure proper register coverage and smooth store operations.
- Supported other departments during busy periods to maintain strong service across the store.
- Provided leadership that encouraged teamwork, participation, and a positive work environment.
- Handled service desk inquiries and resolved issues promptly.
- Addressed employee concerns and provided feedback and coaching when needed.
Food Delivery Driver
Vamo
12.2024
- Completed errands and deliveries efficiently while driving safely and responsibly
- Communicated delivery status clearly with customers
- Managed daily tasks independently and created self-directed schedules
- Loaded and unloaded goods using forklifts and hand trucks in a warehouse
Floral Merchandiser
Tawa Ranch Market (Falcon Farms)
11.2024
- Created and maintained floral displays to enhance visual appeal and attract customers
- Set up endcaps, seasonal displays, and promotional floral features for holidays and events
- Managed pricing, signage, and inventory to optimize stock levels and maintain presentation standards
- Rotated stock, removed expired or damaged items, and upheld strict freshness and presentation standards
- Utilized floral tools such as floral foam, wire, tape, cutters, buckets, and preservatives
Food Delivery Driver
Acme Farms & Kitchen
Seattle, WA
10.2024
- Delivered fresh, local food products to residential and commercial customers
- Utilized Optimo app to efficiently navigate routes and complete timely deliveries
- Delivered exceptional customer service through friendly interactions at every drop-off
- Maintained 100% accuracy while meeting tight deadlines
- Verified deliveries with photos to confirm accuracy and proper placement
Food Server
Pacific Regent (Cogir Senior Living)
Seattle, WA
09.2024
- Served resident orders, including appetizers, entrees, and desserts, ensuring a high-quality dining experience in an upscale senior living environment
- Assisted with meal prep and coordinated dining room setup, arranging tables, chairs, and service stations for efficient service
- Answered calls for meal delivery service, ensuring accurate order communication and timely service
- Reset and sanitize the dining area between services to maintain a clean, welcoming environment
Education
High School Diploma -
Interagency Academy
Seattle, WA06-2015
Some College (No Degree) - Business Management
Riverland Community College
Albert Lea, MN05-2026
Skills
- Food safety and alcohol service
- Customer service and support
- Cash handling and POS systems
- Communication and conflict resolution
- Time management and organization
- Delivery and navigation
- Administrative support and scheduling
- Training and mentoring
- Team building and leadership
- Operations management
- Data entry and MS systems
- CPR and first aid
- Event setup and breakdown
- Reliability and punctuality
Languages
Nuer (South Sudanese)
Professional
Certification
- Mast 12 Permit
- Food Safety Permit
- CPR & First Aid
Timeline
Event Server
Blue Crew
04.2025 - Current
Food Delivery Driver
Vamo
12.2024
Floral Merchandiser
Tawa Ranch Market (Falcon Farms)
11.2024
Food Delivery Driver
Acme Farms & Kitchen
10.2024
Event/Gig Worker
GET GIGS
09.2024 - Current
Food Server
Pacific Regent (Cogir Senior Living)
09.2024
Service Writer/Administration
Redline Auto Electric Automotive
07.2023 - 01.2024
Associate/Cashier
Haller Lake
04.2021 - 04.2023
Home Health Aide
ComForCare
01.2020 - 01.2022
Caregiver
First Choice In-Home Care
08.2019 - 04.2020
Debt Collection Specialist
National Credit Services
08.2019 - 04.2020
FES/Head Cashier/Department Supervisor/Key Carrier/MOD
Home Depot
08.2014 - 04.2019
High School Diploma -
Interagency Academy
Some College (No Degree) - Business Management
Riverland Community College