Stefnie Sundvahl
38 Tangertine,CA
Summary
Dynamic event server with extensive experience at The Lodge at Whitefish Lake, excelling in customer relationship management and food safety. Proven ability to enhance guest experiences through attentive service and effective communication. Skilled in point of sale systems, ensuring seamless operations while maintaining a high standard of cleanliness and organization.
Overview
11
11
years of professional experience
Work History
Event Server
Starr Catering Group
Philadelphia, PA
04.2017 - Current
- Executed food and drink service at upscale weddings and corporate events while engaging with guests.
- Adhered to event Steps of Service for hors d’oeuvres, cocktails, dinner orders, wine presentation, and dessert service.
- Served guests by carrying trays of food while applying proper service etiquette.
- Managed glass refills, plate removal, and utensil replenishment during events.
- Conducted cleaning tasks and breakdown of service post-events.
Event Server
Tend Online
Irvine, California
03.2017 - 11.2019
- Assisted in setting up banquet tables and chairs for events.
- Served food and beverages efficiently to guests at events.
- Followed health department regulations when handling food products and cleaning dining areas.
- Maintained cleanliness and organization of event spaces before, during, and after events.
- Restocked buffet tables with dishes, utensils, condiments, napkins. as needed.
Server
The Lodge at Whitefish Lake
Whitefish, MT
01.2015 - 04.2018
- Built long-lasting relationships with upscale clientele, in the only 4 Diamond Resort in Montana
- Took orders, presented and explained specials, offered wine recommendations, and made suggestions about the menu
- Up-sold wines, liquors, and four course meals with professional appearance and mannerism.
- Anticipated and fulfilled guest needs and requests
- Ensured prompt and courteous attention to customer needs while providing superb overall customer support
- The only 4 Diamond Resort in Montana
Education
acherlor of arts - Business Administration, Organizational Communications
Concordia College
Moorhead, M.N.Skills
- Point of sale systems
- Customer relationship management
- Food safety certification
- Alcohol awareness training
- Microsoft Office proficiency
Computer Skills And Certificates
- Point of Sale Operating System
- Signature Worldwide Customer Service Course Certificate
- Serve Safe Certificate
- Alcohol Awareness Training
- California Food Handlers Card
- Microsoft Office Training
Timeline
Event Server
Starr Catering Group
04.2017 - Current
Event Server
Tend Online
03.2017 - 11.2019
Server
The Lodge at Whitefish Lake
01.2015 - 04.2018
acherlor of arts - Business Administration, Organizational Communications
Concordia College