Summary
Overview
Work History
Education
Skills
Timeline
Generic

NYAZYA GRAVES

Warren

Summary

Motivated and dependable customer service professional with experience in retail, food service, and financial services. Skilled in providing excellent customer support, handling cash transactions accurately, managing daily operations, and working effectively in fast-paced environments. Experienced in leadership responsibilities, including supervising team members, resolving customer concerns, balancing cash drawers, and ensuring smooth business operations. Strong communication, organization, and problem-solving skills with a positive attitude and willingness to learn. Dedicated to delivering exceptional service, maintaining professionalism, and contributing to team success. Seeking opportunities to continue growing professionally, expand my skills, and take on greater responsibilities within a company that values hard work, reliability, and customer satisfaction.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

Bank Teller

ABD Credit Union
01.2026 - Current
  • Processed deposits, withdrawals, and account inquiries to ensure accurate transactions and customer satisfaction
  • Maintain cash accuracy and balanced drawers
  • Delivered professional customer service to enhance client relationships and foster trust
  • Follow banking procedures and security rules

Manager

McDonald's
01.2024 - 01.2026
  • Oversaw daily shift operations to ensure smooth workflow
  • Handled cash register and balanced drawers
  • Trained and supported employees to enhance team performance
  • Addressed and resolved customer issues to improve satisfaction

Canvasser

Voter Outreach
11.2024 - 11.2024
  • Door-to-door voter outreach
  • Communicated information professionally
  • Worked independently and met goals

Bagger

Kroger
Saint Clair
12.2023 - 07.2024
  • Bagged groceries efficiently, ensuring timely service for customers
  • Delivered friendly customer service, enhancing customer satisfaction
  • Maintained clean work area to promote safety and organization
  • Bagged customer purchases efficiently and accurately for smooth checkout experiences.
  • Assisted customers with bagging preferences while maintaining product integrity.
  • Organized and stocked bagging area to ensure supplies were readily available.
  • Collaborated with cashiers to streamline checkout processes during peak hours.

Host

Hook & Reel
01.2024 - 06.2024
  • Greeted and seated guests in a friendly and efficient manner.
  • Greeted and seated customers promptly to enhance guest experience
  • Managed wait times and seating flow to maximize seating efficiency
  • Managed reservations and waitlists to optimize seating arrangements.
  • Provided menu information and answered guest questions about dishes.
  • Assisted customers while ensuring front area cleanliness for a welcoming environment

Education

High School Diploma -

South Lake High School
Saint Clair Shores, MI
08.2023 - 06.2024

Skills

  • Cash handling
  • Customer service
  • Customer engagement
  • Account management
  • Data entry accuracy
  • Attention to detail
  • Cross-selling products
  • Money management
  • Risk assessment
  • Time management
  • Teamwork
  • Clear communication
  • Communication
  • Relationship building

Timeline

Bank Teller

ABD Credit Union
01.2026 - Current

Canvasser

Voter Outreach
11.2024 - 11.2024

Manager

McDonald's
01.2024 - 01.2026

Host

Hook & Reel
01.2024 - 06.2024

Bagger

Kroger
12.2023 - 07.2024

High School Diploma -

South Lake High School
08.2023 - 06.2024
NYAZYA GRAVES