Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nybia Escalante

Goodyear,AZ

Summary

Dynamic Debt Consultant with expertise in debt negotiation and recovery at Freedom Debt Relief. Proven ability to enhance client satisfaction through tailored financial strategies and effective communication. Bilingual and skilled in teamwork, I excel under pressure, ensuring optimal service delivery and compliance in challenging environments.

Overview

5
5
years of professional experience

Work History

Debt Consultant

Freedom Debt Relief
Goodyear
10.2023 - 02.2026
  • Evaluated client financial situations to formulate customized debt relief strategies.
  • Guided clients through debt management options, emphasizing potential impacts on financial health.
  • Facilitated collaboration among cross-functional teams to optimize service delivery processes.
  • Executed regular follow-ups to enhance client compliance and satisfaction.
  • Took inbound calls
  • Multitask

Medical Assistant

The Pain Center
Phoenix, AZ
03.2022 - 07.2023
  • Facilitated patient intake and documentation processes for healthcare providers.
  • Oversaw appointment scheduling to optimize patient flow and reduce wait times.
  • Executed medication administration and injection procedures under supervision, ensuring strict adherence to safety protocols.
  • Executed routine laboratory tests, ensuring precise sample preparation for analysis.
  • Collected urine samples for drug screening procedures.

Medical Assistant

Mbbest Medical
Phoenix
12.2020 - 02.2022
  • Streamlined organization and sanitation of exam rooms and medical equipment.
  • Executed medical records management by filing, organizing, and scanning documents efficiently.
  • Cultivated strong patient relationships through effective communication, enhancing trust in clinic's commitment to quality care.
  • Ensured safety and cleanliness of clinical environment by strictly following infection control protocols and properly disposing of biohazardous waste.
  • Managed inventory of medical supplies by monitoring stock levels and initiating timely replenishment orders.
  • Executed phlebotomy tasks with precision, ensuring patient comfort during blood collection.
  • Enhanced patient experiences through effective appointment management and meticulous organization of medical records.
  • Facilitated patient referrals to specialists and healthcare providers to enhance comprehensive care management plans.

Education

High School Diploma - Medical Assistant

West Phoenix High School
Phoenix, AZ
06.2020

Skills

  • Debt settlement
  • Debt recovery
  • Negotiation techniques
  • Debt negotiation
  • Credit counseling
  • Debt management
  • Bilingual
  • Customer service
  • Sitting for 8 hours
  • Teamwork
  • Working under pressure

Languages

Spanish
Native or Bilingual

Timeline

Debt Consultant

Freedom Debt Relief
10.2023 - 02.2026

Medical Assistant

The Pain Center
03.2022 - 07.2023

Medical Assistant

Mbbest Medical
12.2020 - 02.2022

High School Diploma - Medical Assistant

West Phoenix High School
Nybia Escalante