Nycole Street
Philadelphia,PA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and retail sales, notably at Achievability. Excelled in leadership, driving customer satisfaction through innovative service strategies and effective team collaboration. Proficient in POS system operation and known for exceptional communication skills, significantly enhancing the shopping experience and sales outcomes.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Achievability
06.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join rewarded raffles offered at the job .
- Handled customer feedback professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Crew Member
Taco Bell Restaurant
02.2023 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.8
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Fostered positive team environment by assisting coworkers during rush periods.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Cb Community Schools
4101 Freeland Ave Philadelphia,PA 19128 06-2026
Skills
- Customer service
- Teamwork
- Clear communication
- Cleaning
- Customer assistance
- Safe food handling
- Retail sales
- Leadership qualities
- Money handling
- Drive-thru operations
- Food preparation
- Cash register operation
- Creativity and innovation
- Order management
- POS system operation
- Product recommendations
Timeline
Retail Sales Associate
Achievability
06.2024 - 01.2025
Crew Member
Taco Bell Restaurant
02.2023 - 08.2023
Cb Community Schools
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