Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nycollas Nunes Bezerra

sao paulo,Brazil

Summary

Consistently exceeds sales targets by prioritizing exceptional guest experiences and tailored consultations. Enhances client loyalty through strong relationship-building with VIP guests and effective teamwork. Maintains luxury standards to provide a premium shopping experience for a diverse international clientele.

Overview

6
6
years of professional experience

Work History

BEAUTY LUXURY SPECIALIST

MSC Cruises
11.2022 - Current
  • Consistently exceeded sales targets through a consultative, guest-first approach.
  • Maintained luxury retail standards, ensuring environment aligned with premium guest expectations for an elevated shopping experience.
  • Personalized guest experiences by identifying preferences and tailoring recommendations, enhancing overall satisfaction.
  • Built strong relationships with repeat and VIP guests, enhancing satisfaction and loyalty.
  • Provided concierge-style service by assisting guests with product selection and special requests.
  • Collaborated with cross-functional teams to ensure seamless service delivery.
  • Adapted communication and service delivery for multicultural international clientele.
  • Assisted management in developing initiatives that improved employee engagement and morale, fostering a positive work culture.

LUXURY BOUTIQUE SPECIALIST

Hautt Alta Perfumaria
sao paulo, Brazil
06.2020 - 08.2022
  • Guided clients in selecting luxury items aligned with individual preferences, enhancing personalized shopping experiences.
  • Delivered high-end personalized consultations on premium fragrances and beauty products.
  • Cultivated lasting client relationships, enhancing loyalty and encouraging repeat business.
  • Ensured premium retail presentation standards and reinforced brand representation to attract high-end clientele.
  • Partnered with team members to create seamless luxury shopping experiences, fostering client satisfaction and loyalty.

Education

High School Diploma -

Escola Estadual (E.E.) Governador Mário Covas
Sao Paolo, Brazil

Skills

  • Client consultations
  • Product launches
  • Customer relationship management
  • Personalized consultations
  • Project management
  • Inventory management
  • Multicultural adaptability

Languages

Portuguese
Full Professional
English
Professional
Spanish
Professional

Timeline

BEAUTY LUXURY SPECIALIST

MSC Cruises
11.2022 - Current

LUXURY BOUTIQUE SPECIALIST

Hautt Alta Perfumaria
06.2020 - 08.2022

High School Diploma -

Escola Estadual (E.E.) Governador Mário Covas
Nycollas Nunes Bezerra