Nyearie Jackson
Cleveland
Summary
Dynamic professional with a proven track record at PNC Bank, excelling in financial oversight and conflict resolution. Recognized for enhancing customer satisfaction through active listening and effective problem-solving. Adept at fostering teamwork and collaboration, consistently achieving operational efficiency and maintaining compliance with regulations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bank Teller
PNC Bank
Mayfield richmond
07.2024 - Current
- Processed customer transactions with accuracy and efficiency.
- Maintained compliance with banking regulations and policies throughout operations.
- Trained new tellers on procedures and best practices to enhance team performance.
- Promoted bank products and services to boost customer engagement and satisfaction.
- Collaborated with team members to optimize operational efficiency in daily activities.
Early career transition Associate
PNC Bank
Cleveland
07.2025 - 10.2025
- Facilitated group projects to enhance decision-making and teamwork skills.
- Developed professional tendencies through continuous self-management practices.
- Leveraged networking opportunities to strengthen communication via email.
Server
Anthology of Mayfield
Mayfield Hts
11.2023 - 08.2024
- Cultivated positive dining experience through engaging and professional communication.
- Collaborated with team to implement robust food safety protocols.
- Promptly addressed resident feedback to ensure meal satisfaction.
- Managed guest inquiries and complaints effectively, ensuring professionalism throughout.
Cashier
Milky Way
South Euclid
11.2021 - 11.2022
- Processed a minimum of 100 cash transactions weekly, ensuring accuracy and speed.
- Maintained order accuracy, leading to timely fulfillment of all customer orders.
- Resolved issues and complaints professionally, maintaining a positive store environment.
- Listened attentively to identify products that best suited customer needs.
Education
High School Diploma -
Charles Brush High School
Mayfield Heights, OH06-2024
Some College (No Degree) - Business
CARLOW UNIVERSITY
Pittsburgh, PASkills
- Teamwork and collaboration
- Empathy and compassion
- Problem-solving and critical thinking
- Active listening
- Adaptability
- Multitasking and organization
- Hospitality and accommodation
- Financial oversight
- Product knowledge
- Conflict resolution
- Attention to detail
Volunteer Experience
University of Love, DODD community - Assist
Certification
Basic life support provider
Timeline
Early career transition Associate
PNC Bank
07.2025 - 10.2025
Bank Teller
PNC Bank
07.2024 - Current
Server
Anthology of Mayfield
11.2023 - 08.2024
Cashier
Milky Way
11.2021 - 11.2022
High School Diploma -
Charles Brush High School
Some College (No Degree) - Business
CARLOW UNIVERSITY