Nyeka Graves-Plight
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Recertification Specialist
Charles Tini & Associates
05.2023 - Current
- Schedule resident recertification interviews
- Processing initial, annual recertification's, in addition to retroactive rent calculations while conforming to all regulations and guidelines.
- Calculating rents for annual recertification, and reviewing applicant files
- Maintain resident files in accordance with company policy & regulatory agency policy
- Coordinate apartment inspections for recertification's
- Conduct annual unit inspections
- Assist office staff on other tasks, including the collection of rent and social activities.
Front Desk Leasing
Charles Tini & Associates
10.2022 - 05.2023
- Answered telephones, routed calls, took messages, and provided general information
- Greeted prospects, cover all qualifying criteria
- Opened and routed incoming mail; distributed correspondence and other material to department staff/faculty.
- Operated computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials
- Copied and duplicated materials as requested; may oversee day-to-day operation of copy machine; may prepare and transmit facsimiles for the unit.
- Established, maintained, processesed, and/or updates files, records, and/or other documents.
- Scheduled appointments, meetings, and/or conferences, as appropriate to the position.
- Performs miscellaneous job-related duties as assigned.
Unarmed Security Officer
Admiral Security Services, Inc.
08.2021 - 10.2022
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
Cabin Supervisor
PrimeFlight
03.2021 - 10.2022
- Supervised cabin crew and direct leads
- Emptied trash receptacles
- Cleaned and restocked all lavatories
- Cleaned all galley areas thoroughly
- Cleaned all seats and seat back pockets, replaced soiled magazines
- Cleaned and sanitized all tray tables
- Folded blankets and stored blankets and pillows in overhead compartments
- Completed all applicable paperwork
- Supervised cabin crew to meet highest quality of cleanliness and safety standards.
- Carried out other duties as assigned
Unarmed Security Officer
Master Security Inc
11.2020 - 08.2021
- Enforced the rules set forth by property manager in professional and courteous way. Evaluated emergency situations effectively
- Monitored and authorized entrance of vehicles on the premises or people whom entered the property.
- Signed in visitors and checked proper indentation to authorize entry.
- Removed wrongdoers and trespassers from property
- Monitor surveillance cameras periodically to identify disruptions or unlawful acts Respond to alarms by investigating and assessing the situation.
Lead Aircraft Cleaner
ABM Aviation
02.2020 - 11.2020
- Responsible for cleaning and conducting security searches on designated aircraft according to Company, Client, and Regulatory policies, specifications and standards.
- Conducted walk around inspections to make sure the safety of the flight crews and passengers was secure
- Cleaned aircraft galleys, bathrooms, cockpits, passenger seats, vacuumed interior floors, wiped windows and mirrors and removal of all trash from galley and bathroom areas
Security Officer Supervisor
Securitas Security Services USA
01.2018 - 10.2020
- Trained security workers on site-specified procedures.
- Recorded daily security occurrences in site assignment log.
- Assisted in the hiring process for new security officers by reviewing applications, conducting interviews, and providing recommendations to management.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed shift handover reports and debriefed next shift upon arrival.
- Badge Processing/Access Control
- Ensured security staff schedules were created for all shifts up to 2 weeks in advance, minimizing overtime costs.
- Ensured time sheets were sent out to payroll manager every week
Education
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO07.2020
Skills
- Microsoft Office
- Effective communication skills
- Telephone Etiquette
- Attention to Detail
- Problem-Solving
- Dependable and Responsible
- Problem Resolution
- Flexible and Adaptable
- Calm Under Pressure
- Teamwork and Collaboration
- Filing
- Appointment Scheduling
Timeline
Recertification Specialist
Charles Tini & Associates
05.2023 - Current
Front Desk Leasing
Charles Tini & Associates
10.2022 - 05.2023
Unarmed Security Officer
Admiral Security Services, Inc.
08.2021 - 10.2022
Cabin Supervisor
PrimeFlight
03.2021 - 10.2022
Unarmed Security Officer
Master Security Inc
11.2020 - 08.2021
Lead Aircraft Cleaner
ABM Aviation
02.2020 - 11.2020
Security Officer Supervisor
Securitas Security Services USA
01.2018 - 10.2020
Associate of Science - Business Administration
Colorado Technical University
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