Summary
Overview
Work History
Education
Skills
Timeline
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Ny'Emia Destiney Ny'Cole Brooks

Littleton,CO

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

9
9
years of professional experience

Work History

E-Commerce Shift Lead

King Soopers
09.2022 - Current
  • Assisting Store's Ecommerce Supervisor in managing day-to-day operation of E-Commerce department
  • Providing hands on training and monitoring department's team through daily stand-ups, one on ones and coaching logs
  • Maintaining intake of customer orders and distributing assignments to associates and customer attendants
  • Supervising proper order selection and processes are followed to maximize efficiencies
  • Greet and speak politely with every guest on premises
  • Troubleshoot e-Commerce equipment and devices.
  • Conducted regular team meetings to discuss progress, address concerns, and set goals for continued improvement.
  • Responded to and resolved customer questions and concerns.

Sales Floor Associate

Designer Shoe Warehouse (DSW)
05.2023 - 02.2024
  • Gave customers positive shopping experiences with a smile and knowledge for all their needs and want
  • Unloaded multiple inbound trucks in a timely manner
  • Offering support to customers and managers frustration leading to a reasonable compromise
  • Collaborated with other associates to complete clean stocking and rotation practices
  • Push for excellent customer reviews in service and cleanliness.
  • Worked to meet or exceed special targets for special donations and product specific promotions.

Overnight Team Lead

Wal-Mart Super Centers
08.2015 - 08.2022
  • Effectively supervised 30+ associates productivity in a goal oriented, fast paced work environment
  • Directly influence growth of employee development with long-lasting skills that can be applied to other aspects of the business
  • Held accountability conversations with successful outcomes and positive employee change
  • Project Manager of Seasonal Events for 3rd and 4th quarter of 2019 and 2020
  • Implemented shift wide cleanliness system in 2020
  • Led training groups for Company Wide Policy Changes with positive results January 2021.

Education

High School Diploma -

Overland High School
Aurora, CO
05.2015

Skills

  • Project/Campaign Management
  • Paperwork/record-keeping
  • Proactive Disaster recovery Planning
  • Microsoft Office Suite
  • Prioritization
  • Sales and Upselling
  • Retail store support
  • Store Cleaning

Timeline

Sales Floor Associate

Designer Shoe Warehouse (DSW)
05.2023 - 02.2024

E-Commerce Shift Lead

King Soopers
09.2022 - Current

Overnight Team Lead

Wal-Mart Super Centers
08.2015 - 08.2022

High School Diploma -

Overland High School

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Ny'Emia Destiney Ny'Cole Brooks