Nyesha Lewis
Richmond,KY
Summary
At Burger King, I excelled in customer engagement and multitasking, significantly enhancing customer satisfaction. My adeptness in teamwork and collaboration, coupled with a keen attention to detail, fostered a positive and efficient work environment. Demonstrating initiative, I effectively balanced drive-thru operations and store maintenance, showcasing my commitment to quality service and operational excellence.
Overview
2
2
years of professional experience
Work History
Crew
Burger King
09.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
Education
Madison Central High School
Richmond, KYSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Customer Engagement
- Integrity and Honesty
- Initiative and Self-Motivation
- Drive-Thru Operations
- Store Opening and Closing
- Telephone Etiquette
- Order delivery practices
- Cleaning and organization
- Attention to Detail
- Decision-Making
- Money Handling
Additional Information
I’m always down for new experiences! And learning well with my coworkers and colleagues! I look forward to the journey ahead and surely I’ll be great help to you!
Timeline
Crew
Burger King
09.2022 - Current
Madison Central High School
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