Nygel Pegues
Indianapolis,IN
Summary
Experienced Service Tech with a pretty good knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Service Advisor
Falcone Subaru
Indianapolis, IN
10.2024 - 02.2025
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Service Advisor/ Service Tech
Low Dough Automotive
5361 W 86th St
10.2023 - 09.2024
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among
- I also helped with work efficiency by completing jobs techs were unable to complete
Printing Press Operator
Gannett Publishing Company
Indianapolis, IN
07.2022 - 08.2023
- Adjusted press during production runs to maintain specific registration and color densities.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Set up and operated printing press machines.
Automotive Technician
Firestone Tires
Indianapolis, IN
01.2020 - 07.2022
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Tire Technician
Belle Tire
Indianapolis, IN
07.2019 - 01.2020
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Repaired punctures by locating leaks, removing embedded objects, and patching holes.
Education
Technician Cert - Automotive Technology
Lincoln Technical Institute - Cromwell
Indianapolis, IN01.2022
High School Diploma - General Studies
Pike High School
Indianapolis, IN05.2019
Skills
I am a very skilled and resourceful problem solver , really enjoy working in an environment that has its challenges as well as ups and down I’m very good with my hands and throughout my mechanical experience have learned patience and importance of resourcefulness I’m also a very outgoing person who could co exist and get along with just about anybody!!
Timeline
Service Advisor
Falcone Subaru
10.2024 - 02.2025
Service Advisor/ Service Tech
Low Dough Automotive
10.2023 - 09.2024
Printing Press Operator
Gannett Publishing Company
07.2022 - 08.2023
Automotive Technician
Firestone Tires
01.2020 - 07.2022
Tire Technician
Belle Tire
07.2019 - 01.2020
Technician Cert - Automotive Technology
Lincoln Technical Institute - Cromwell
High School Diploma - General Studies
Pike High School