Nyiah Tucker
Newark,NJ
Summary
Professional in customer service with strong focus on team collaboration and achieving results. Skilled in conflict resolution, communication, and managing team performance. Reliable and adaptable, ensuring seamless operations and customer satisfaction in dynamic environments.
Experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
8
8
years of professional experience
Work History
Teacher's Assistant
Apple Montessori Schools
09.2023 - Current
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Customer Service Supervisor
Wawa
07.2017 - Current
- New hire training
- Inventory management
- Cash management
- Resolving customer complaints
Cashier
McDonald’s
04.2017 - 07.2017
Education
Montclair State University - English
Montclair State University
10.2024
High School -
Rahway High School
06.2018
Skills
- Creative thinking
- Critical thinking
- Problem solving
- Team leadership
- Hard working
Awards
- Promoted to Lead Customer Service Associate, Wawa, 2019
- Promoted to Night Supervisor, Wawa, 2021
- Promoted to Food and Beverage Supervisor, Wawa, 2021
- Promoted to Customer Service Supervisor, Wawa, 2022
Timeline
Teacher's Assistant
Apple Montessori Schools
09.2023 - Current
Customer Service Supervisor
Wawa
07.2017 - Current
Cashier
McDonald’s
04.2017 - 07.2017
Montclair State University - English
Montclair State University
High School -
Rahway High School
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