Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Nyilah Palmer

Nyilah Palmer

Valley Village,CA

Summary

Creative and people-focused professional with experience in marketing, live events, and client relations. Skilled at blending artistry with strategy to create engaging experiences and strong community connections. Proven success in managing concert operations at Levitt Pavilion LA, leading social media and branding for Palmer Premier Travel, and driving top sales performance at Aqua-Tots Swim School. Passionate about storytelling, culture, and bringing people together through music and meaningful experiences.

Overview

4
4
years of professional experience

Work History

Marketing Manager

Palmer Premier Travel
05.2025 - Current
  • Led the marketing calendar and social media strategy across Instagram, TikTok, and Facebook, creating consistent, on-brand content using Canva and CapCut.
  • Researched market trends and audience insights to guide PR tactics and adapt campaigns toward high-performing destinations and niche travel interests.
  • Managed community engagement and client communications, responding to inquiries and converting leads into bookings while maintaining brand cohesion.

Marketing and Programming Intern

Levitt Pavilion For The Performing Arts At Macarthur Park
07.2025 - 10.2025
  • Coordinated artist relations, production logistics, and sponsor activations for a 10-week summer concert series, managing run-of-show schedules, hospitality, and on-site branding for partners like Waymo and LACMA.
  • Created and curated bilingual marketing and social media materials, including stage scripts, Canva/ Eventbrite assets, and online campaigns that increased audience engagement and visibility.
  • Supported live event production and programming operations, helping produce over 50 concerts and strengthening cross-department collaboration between marketing, production, and community outreach teams.

Guest Services Associate

AquaTots Rancho Cucamonga
11.2022 - 06.2025
  • Sold swim packages and guided families through enrollment and scheduling, earning recognition as Top Seller for three consecutive months.
  • Managed front-desk operations and client communication, handling check-ins, billing, and scheduling with accuracy and empathy.
  • Supported daily facility operations and assisted instructors, ensuring smooth class transitions, restocked materials, and high member satisfaction.

Youth Development Professional

Boys and Girls Club
06.2022 - 08.2022
  • Supervised and mentored youth, ensuring safety while fostering emotional growth, communication, and problem-solving skills.
  • Led and participated in group activities such as sports, games, and movie nights to promote teamwork and engagement.
  • Taught sustainable habits and coping strategies, helping youth set and achieve personal goals while encouraging positive behavioral change.

Assistant Manager of Operations

Crunch Fitness
06.2021 - 06.2022
  • Collaborated with management to support daily operations and promotional initiatives, ensuring smooth workflow and consistent service quality.
  • Trained, coached, and supported team members to maintain professionalism, productivity, and strong performance standards.
  • Handled customer interactions and resolved issues effectively, fostering positive relationships and maintaining a welcoming, service-oriented environment.

Education

Bachelor of Arts - Music Industry Studies

California State Polytechnic University, Pomona
Pomona, CA
12-2025

Skills

  • Strong problem solving
  • Multitasking
  • Time management abilities
  • Adaptability and flexibility
  • Professionalism
  • Written communication

  • Documentation writing
  • Active listening
  • Attention to detail
  • Excellent communication
  • Positive interpersonal skills

Interests

  • Acting and Theater Music and Performance Creative Writing and Storytelling Fashion and Self-Expression Dance and Movement Arts Photography and Visual Editing Culinary Arts and Hosting Food and Adventure Tourism Sharing Travel Insights and Cultural Experience Documenting and sharing travel experiences

Timeline

Marketing and Programming Intern

Levitt Pavilion For The Performing Arts At Macarthur Park
07.2025 - 10.2025

Marketing Manager

Palmer Premier Travel
05.2025 - Current

Guest Services Associate

AquaTots Rancho Cucamonga
11.2022 - 06.2025

Youth Development Professional

Boys and Girls Club
06.2022 - 08.2022

Assistant Manager of Operations

Crunch Fitness
06.2021 - 06.2022

Bachelor of Arts - Music Industry Studies

California State Polytechnic University, Pomona