- Sports Management
- Sports Marketing
- Athletic Event Operations
- Brand Partnerships & Sponsorships
- Customer Experience in Sports & Entertainment Team Operations
- Stadium & Event Marketing
- Community Engagement in Sports
Nyjae Powell
Houston,TX
Summary
Nyjae Powell is a motivated and customer-focused marketing student at Texas Southern University, pursuing a Bachelor of Business Marketing with a minor in Sports Management. I brings hands-on experience in customer service, retail leadership, hospitality, and home care, with strong skills in communication, team leadership, and customer engagement. I am actively seeking internship opportunities in marketing and sports management to gain real-world experience in brand strategy, sports industry operations, and customer experience development.
Overview
4
4
years of professional experience
Work History
Shift Leader
CVS Pharmacy
Houston, TX
10.2024 - 12.2025
- Supervised team operations to ensure efficient shift execution and optimal customer service.
- Trained new employees on store policies, procedures, and best practices for customer interaction.
- Coordinated inventory management by monitoring stock levels and placing orders as needed.
- Resolved customer inquiries and complaints promptly to enhance satisfaction and retention.
- Implemented promotional displays to drive sales and improve overall store presentation.
- Conducted regular audits of cash registers to maintain accuracy in financial transactions.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Engaged with customers on social media to promote offers and events, increasing online presence.
Home Care Provider
Comfort Keepers
Houston, TX
03.2023 - 09.2024
- Provided compassionate personal care and companionship to clients, enhancing their quality of life.
- Assisted clients with daily living activities, promoting independence and dignity.
- Developed individualized care plans in collaboration with family members and healthcare professionals.
- Monitored client health by tracking vital signs and reporting changes to nursing staff.
- Trained new caregivers on best practices for client care and safety protocols.
- Implemented effective time management strategies to ensure timely delivery of services to multiple clients.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
Stocker
DD’s Discount
Dallas, TX
05.2023 - 08.2024
- Stocked shelves efficiently to maintain organized displays and optimize product visibility.
- Assisted in inventory management by tracking stock levels and reporting discrepancies.
- Collaborated with team members to ensure timely restocking of high-demand items.
- Implemented effective merchandise placement strategies to enhance customer shopping experience.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
Front Desk Agent
Studio 6 Hotel
Los Angeles, CA
01.2022 - 04.2023
- Managed guest check-ins and check-outs, ensuring a smooth and efficient process.
- Handled reservations using property management system, optimizing room assignments.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Coordinated with housekeeping to ensure room readiness and maintained cleanliness standards.
- Trained new front desk staff on procedures and systems to enhance team performance.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Education
Bachelor of Science - Marketing
Texas Southern University
Houston, TX05.2028
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer Service & Communication
- Business Marketing Foundation
- Sports Marketing Interest
- Hospitality & Guest Relation
- POS system operation
- Cash handling
- Inventory management
- Conflict resolution
- Organization and Time Management
Interests
Timeline
Shift Leader
CVS Pharmacy
10.2024 - 12.2025
Stocker
DD’s Discount
05.2023 - 08.2024
Home Care Provider
Comfort Keepers
03.2023 - 09.2024
Front Desk Agent
Studio 6 Hotel
01.2022 - 04.2023
Bachelor of Science - Marketing
Texas Southern University