Nyjah Ellis
Houston,TX
Summary
Reliable Team Member with solid background meeting and exceeding production demands. I am a dedicated team member with excellent communication skills and a pleasant demeanor. I have good listening skills combined with a detail-oriented nature. Problem-solver with experience in customer service. I’m a person who is self-motivated and has a flexible schedule and availability. When assisting customers with requests and meeting special needs. When taking payments, I stay alert by accurately calculating cash, detecting counterfeit bills, and taking. I also have manager experience to where i’ve learned so much more experience in the work field in a whole. I try to be the best at whatever it is I’m doing and if you hire me I promise you won’t regret it.
Overview
3
3
years of professional experience
Work History
Team Member
dave’s hot chicken - +1 (281) 584-3733
Houston, TX
06.2024 - 01.2025
- Organized inventory shelves for whole of restaurant to maintain stock levels and insure customers needs
- Provided customer service support to ensure satisfaction.
- Able to do every station of the work environment from being the cashier to handling the preparation and cooking of the chicken.
- Maintained positive working relationship with fellow staff and management.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
Cashier/cook
Stush Caribbean Fusion - 832-206-8851
Houston, Tx
02.2024 - 06.2024
- Maintained cleanliness of checkout area including countertops, registers, and floors.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers promptly and responded to questions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- made sure all food and drinks were probably stored and dated. Set to the right temperature as needed.
Assistant Manager
nyamjamfoods - 832-946-9295
Houston, TX
08.2022 - 11.2023
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- able to set up venues and successfully manage to run it.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
Suit Mart - 281-495-5656
Houston, TX
04.2022 - 07.2022
- Discounted purchases by scanning and redeeming coupons.
- Resolved customer complaints professionally in accordance with company policy.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- always made sure to immediately informed the manager of any accidents, injuries, or unsafe working conditions.
- I provided excellent customer service to the best of my ability by scanning quickly, looking for mistakes, and taking the time out to really see how a customer is doing and if they needed assistance.
Education
High School Diploma -
Westbury High School
Houston, TX06-2021
Skills
- Teamwork and collaboration
- Organizing work stations
- Leadership qualities
- Calculations and measurements
- Cash drawer balancing
- Coupons and gift cards
- Excellent verbal communication
- Heavy lifting
- Money management
- Customer service
- Cleaning and sanitizing Store
- merchandise handling Sales
- Refunds and exchanges Staff training
- Cleanliness
- Adaptability
Timeline
Team Member
dave’s hot chicken - +1 (281) 584-3733
06.2024 - 01.2025
Cashier/cook
Stush Caribbean Fusion - 832-206-8851
02.2024 - 06.2024
Assistant Manager
nyamjamfoods - 832-946-9295
08.2022 - 11.2023
Cashier
Suit Mart - 281-495-5656
04.2022 - 07.2022
High School Diploma -
Westbury High School