Nykera Highenbothan
Las Vegas,NV
Summary
Dynamic and customer-focused professional with proven expertise in efficient service and exceptional customer satisfaction. Skilled in POS system operation and fostering positive team environments. Reliable and dependable employee ensuring customer loyalty and teamwork.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
10.2019 - 01.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Sales Associate
Banana Republic
04.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Mojave High School
Las Vegas, NV05.2018
Skills
- Time management
- Friendly and outgoing
- Attention to detail / Performance improvement
- Team player
- Exceptional customer service
- Safe food handling
- Menu memorization
Timeline
Barista
Starbucks
10.2019 - 01.2025
Sales Associate
Banana Republic
04.2019 - 11.2019
High School Diploma -
Mojave High School
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