Ny'keyah Pugh
Murfreesboro,TN
Summary
Results-oriented professional with over five years of experience in education, curriculum design, and instructional development, as well as a background in customer support and workforce analysis. Skilled in creating engaging curricula, leading professional development, and using data-driven strategies to enhance student performance resulting in 16% increase of student mastery in reading standardized test scores. Adept at integrating technology into learning, fostering collaboration among educators, and delivering high-quality customer service. Experienced in troubleshooting, problem-solving, and mentoring in both educational and corporate environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead 3rd & 2nd Grade Humanities Teacher
KIPP Antioch College Prep Elementary
Antioch, TN
07.2023 - Current
- Developed and implemented curriculum aligned with TN Ready standards, increasing student proficiency by 12%.
- Modified grade-level assessments and instructional planning, improving reading fluency by 15%.
- Spearheaded training and mentorship to new teachers, strengthening instructional quality school-wide.
- Designed intervention strategies, reducing Tier 2 support needs by 20%.
Lead Kindergarten Teacher
KIPP Antioch College Prep Elemenary
Antioch, TN
07.2022 - 07.2023
- Designed engaging, developmentally appropriate curricula, achieving a 98% student participation rate.
- Integrated technology to enhance phonemic awareness and early literacy, increasing kindergarten readiness scores by 10%.
- Trained educators in differentiated instruction and classroom management best practices.
Elementary School Teacher
Cole Elementary School
Antioch, TN
01.2020 - 07.2022
- Created data-driven lesson plans that improved literacy by 12% year over year.
- Served as Math Content Lead, refining curriculum and increasing math proficiency by 15%.
- Facilitated teacher-led professional development and parent engagement initiatives, boosting family involvement by 30%.
Customer Support & Claims Adjustment
Asurion
Nashville, TN
06.2017 - 07.2019
- Delivered high-quality customer service, troubleshooting technical issues and processing claims.
- Consistently met and exceeded performance metrics for call handling and customer satisfaction.
- Trained and mentored new representatives, improving team efficiency.
Education
Bachelor of Science - Elementary Education
Middle Tennessee State University
Murfreesboro, TN12-2019
Skills
- Curriculum Development & Instructional Design
- Lesson Planning & Differentiation
- Professional Development & Training
- Data-Driven Instruction
- Educational Technology Integration
- Project Management & Leadership
- Assessment Design & Evaluation
- Microsoft Office Suite & Virtual Learning Tools
- Customer Support & Problem-Solving
Certification
- Professional Teaching License (K-5), TN | 2023-2033
- Practitioner Teaching License (K-5), TN | 2020-2023
Accomplishments
- Regional ELA Content Lead (2023-2024): Led curriculum development, improving district-wide performance by 10%.
- Named "Master Teacher" (2024).
- Led grade-level to 66% mastery in reading standardized test scores (2023-2024).
- Pre-K/K Portfolio Lead: Developed student portfolio initiatives with a 95% completion rate.
- Afterschool EL Reading Club Lead: Enhanced reading fluency by 15%.
- Recognized at Asurion for top-tier customer service and exceeding quality assurance goals.
Timeline
Lead 3rd & 2nd Grade Humanities Teacher
KIPP Antioch College Prep Elementary
07.2023 - Current
Lead Kindergarten Teacher
KIPP Antioch College Prep Elemenary
07.2022 - 07.2023
Elementary School Teacher
Cole Elementary School
01.2020 - 07.2022
Customer Support & Claims Adjustment
Asurion
06.2017 - 07.2019
Bachelor of Science - Elementary Education
Middle Tennessee State University
Similar Profiles
Nykeyah PughNykeyah Pugh
Lead 3rd Grade ELA Teacher at KIPP Antioch College Prep ElementaryLead 3rd Grade ELA Teacher at KIPP Antioch College Prep Elementary
Jasmyne OwensJasmyne Owens
Behavior Support Specialist at KIPP Antioch College Prep ElementaryBehavior Support Specialist at KIPP Antioch College Prep Elementary
Megan RiderMegan Rider
Teacher-Kindergarten; Certified EL Teacher at KIPP Antioch College Prep ElementaryTeacher-Kindergarten; Certified EL Teacher at KIPP Antioch College Prep Elementary