Nykia Salary
Human Resource
Jonesboro,Arkansas
Summary
Accomplished Human Resources Administrator with 4 years of experience in benefits administration, employee relations and corporate policy development. Well-versed in creating reports, managing talent and driving recruitment of top-notch employees.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Human Resource
FedEx Corporation
Collierville, TN
05.2020 - 10.2023
- Answered employee inquiries regarding health benefits and 401k options.
- Prepared new hire letters, employee contracts, and corporate policies.
- Updated HR database with new employee information, changes in benefits, and other details.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Oversaw hiring, staffing, and labor law compliance.
- Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
- Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Coordinated technical training and personal development classes for staff members.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
- Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
- Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Collaborated with managers to identify and address employee relations issues.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Worked alongside global business leader to deploy new training strategies.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Assisted with writing job postings and job descriptions for boards.
- Developed and monitored employee recognition programs.
- Administered employee benefits programs and assisted with open enrollment.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Advocated for staff members, helping to identify and resolve conflicts.
- Created and delivered HR training sessions to staff, managers and executives.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Parts Manager
Key Collision And Paint Center
Memphis, TN
01.2017 - 06.2020
- Trained team members in successful strategies to meet operational and sales targets.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Ordered parts for customers, repair shops, and service departments for use in equipment.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Created employee schedules to align coverage with forecasted demands.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Monitored and evaluated supplier performance to maintain quality of parts.
Dental Assisting
Westrock Orthodontics
West Memphis, AR
01.2015 - 07.2017
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Sterilized rooms and prepped equipment and instruments for 50 procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Exposed, developed and mounted dental x-rays.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Staged tray for procedures by arranging dental instruments and equipment.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Scheduled and confirmed patient appointments.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Monitored patient comfort and safety during dental procedures.
- Prepared patient X-rays and images for review by dentist.
- Verified patient insurance eligibility and benefits.
- Prepared and sterilized instruments and materials for use by dentists.
- Designed dental report card to explain patient dental health status and treatment plans.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Education
High School Diploma -
Southwestern Academy
Flint, MI 08.2008 - 06.2009
Associate of Science -
Concorde Career College
Memphis, TN 05.2019 - 12.2022
Skills
Benefits oversight
Personnel file management
Policy and procedure development
Payroll administration
Background Checks
New employee training
Specialized HR projects
Human Resource Management
Wages and salary
Recruitment
Candidate Sourcing
Pre-Employment Screening
Team Building
Benefits and compensation
Talent management
Training development
Organizational Development
File and records management
Contract Negotiation
Training and mentoring
Timeline
Human Resource
FedEx Corporation
05.2020 - 10.2023
Associate of Science -
Concorde Career College
05.2019 - 12.2022
Parts Manager
Key Collision And Paint Center
01.2017 - 06.2020
Dental Assisting
Westrock Orthodontics
01.2015 - 07.2017
High School Diploma -
Southwestern Academy
08.2008 - 06.2009