Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nykia Salary

Human Resource
Jonesboro,Arkansas

Summary

Accomplished Human Resources Administrator with 4 years of experience in benefits administration, employee relations and corporate policy development. Well-versed in creating reports, managing talent and driving recruitment of top-notch employees.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Human Resource

FedEx Corporation
Collierville, TN
05.2020 - 10.2023
  • Answered employee inquiries regarding health benefits and 401k options.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Oversaw hiring, staffing, and labor law compliance.
  • Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
  • Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Coordinated technical training and personal development classes for staff members.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
  • Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
  • Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Collaborated with managers to identify and address employee relations issues.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Worked alongside global business leader to deploy new training strategies.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Assisted with writing job postings and job descriptions for boards.
  • Developed and monitored employee recognition programs.
  • Administered employee benefits programs and assisted with open enrollment.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Parts Manager

Key Collision And Paint Center
Memphis, TN
01.2017 - 06.2020
  • Trained team members in successful strategies to meet operational and sales targets.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Ordered parts for customers, repair shops, and service departments for use in equipment.
  • Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Created employee schedules to align coverage with forecasted demands.
  • Partnered with managers to implement operational enhancements for paperwork processing.
  • Monitored and evaluated supplier performance to maintain quality of parts.

Dental Assisting

Westrock Orthodontics
West Memphis, AR
01.2015 - 07.2017
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Sterilized rooms and prepped equipment and instruments for 50 procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Exposed, developed and mounted dental x-rays.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Scheduled and confirmed patient appointments.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Monitored patient comfort and safety during dental procedures.
  • Prepared patient X-rays and images for review by dentist.
  • Verified patient insurance eligibility and benefits.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Designed dental report card to explain patient dental health status and treatment plans.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.

Education

High School Diploma -

Southwestern Academy
Flint, MI
08.2008 - 06.2009

Associate of Science -

Concorde Career College
Memphis, TN
05.2019 - 12.2022

Skills

Benefits oversight

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Timeline

Human Resource

FedEx Corporation
05.2020 - 10.2023

Associate of Science -

Concorde Career College
05.2019 - 12.2022

Parts Manager

Key Collision And Paint Center
01.2017 - 06.2020

Dental Assisting

Westrock Orthodontics
01.2015 - 07.2017

High School Diploma -

Southwestern Academy
08.2008 - 06.2009

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Nykia SalaryHuman Resource