NYKIRA SHAW
Student
Greenville,SC
Summary
Hardworking and reliable Business Management student with 4+ years of experience in customer service, cash handling, working in fast-paced environments, and maintaining clean and organized work environments. Strong communication, teamwork, and customer service skills. Quick learner with the ability to adapt to new procedures while delivering friendly and dependable service. Currently pursuing an AAS in Business Management.
Overview
2
2
Certification
2023
2023
years of professional experience
Work History
Team Member
Culver's
01.2022 - 01.2023
- Greeted customers promptly and courteously, enhancing their experience while multitasking with order taking, bagging, and delivery. Managed cash register and customer transactions, maintaining accuracy in cash handling without overages or shortages. Collaborated effectively with team members to maintain service flow in a fast-paced environment.
- Provided exceptional customer service in fast-paced environment.
- Prepared and assembled food items according to quality standards.
- Maintained cleanliness and organization of workstations and dining areas.
Team Member
McDonald's
2023 - 2024
- Maintained dining room and managed headset, order-taking, bagging orders, and food and drink preparation. Resolved customer disputes professionally and trained employees on multiple stations. Operated efficiently in fast-paced environment while delivering friendly and dependable customer service.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in preparing food items while adhering to safety and sanitation standards.
- Operated kitchen equipment efficiently to support meal preparation processes.
Store Clerk
QuikTrip
2024 - 2025
- Maintained the cleanliness of the store, including sweeping, mopping, power washing, and cleaning restrooms.
- Assisted customers with product inquiries and transactions to enhance shopping experience.
- Maintained cleanliness and organization of store displays for optimal product visibility.
- Operated cash register efficiently, handling diverse payment methods and ensuring accurate transaction processing.
Education
Associate in Applied Science (A.A.S.) - Business Management
Greenville Technical College
Greenville, SC08-2027
High School Diploma -
Carolina High School
Greenville, SC05-2025
Skills
- Register/POS Operations
- Cash Handling
- Customer Service
- Multitasking
- Organization
- Attention to Detail
- Teamwork
- Problem-Solving
- Leadership
- Communication
Certification
Small Business Management Certificate, Microburst Soft Skills Employability Certification
Timeline
Team Member
Culver's
01.2022 - 01.2023
Team Member
McDonald's
2023 - 2024
Store Clerk
QuikTrip
2024 - 2025
Associate in Applied Science (A.A.S.) - Business Management
Greenville Technical College
High School Diploma -
Carolina High School