Summary
Overview
Work History
Education
Skills
Certification
Cover Letter
Timeline
Generic

Nykira Taylor

Little Rock,AR

Summary

Compassionate and dependable Patient Dining Associate and healthcare support professional with experience in healthcare, retail, and customer service environments. Skilled in patient interaction, dietary compliance, food safety, and multitasking in fast-paced settings. Known for strong communication, teamwork, and delivering high-quality service that improves patient experience and satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Dining Associate & Call Center

Compass Group
Little Rock, AR
10.2024 - Current
  • Assist patients with menu selections while ensuring compliance with dietary restrictions and medical nutrition requirements.
  • Assemble and deliver meal trays accurately and efficiently to hospital patients.
  • Collaborate with nursing staff and dietitians to accommodate allergies, medical diets, and cultural preferences.
  • Manage tray tickets and coordinate meal preparation to ensure timely delivery and service.

Sales Associate

Under Armour
Little Rock, AR
07.2023 - Current
  • Deliver excellent customer service in a fast-paced retail environment.
  • Operate POS systems and handle cash transactions accurately.
  • Maintain organized merchandise displays and assist customers with product selection.

Caregiver

Pleasant Hill Senior Services
Little Rock, AR
03.2024 - 06.2024
  • Provided daily care including bathing, grooming, feeding, and companionship.
  • Monitored vital signs including blood pressure and assisted with medication reminders.
  • Maintained housekeeping duties and meal preparation for residents.

Inventory Specialist

WIS Inventory
Little Rock, AR
03.2023 - 06.2023
  • Conducted comprehensive inventory audits to ensure accuracy and compliance with company standards.
  • Implemented process improvements that enhanced inventory tracking efficiency across multiple locations.
  • Trained new staff on inventory management systems, fostering a culture of accuracy and accountability.
  • Analyzed inventory discrepancies and developed corrective action plans to minimize loss and improve reconciliation processes.

Apparel Associate

Walmart
Evans Mills, NY
02.2022 - 03.2023
  • Managed inventory levels to ensure optimal stock availability and minimize shrinkage.
  • Assisted customers with product selection, providing knowledgeable recommendations and support.
  • Organized merchandise displays to enhance visual appeal and drive sales performance.
  • Collaborated with team members to maintain store cleanliness and adherence to safety standards.
  • Trained new associates on operational procedures and customer service best practices.
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Displayed and organized products in store to help customers locate products easily.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.

Crew Member

Popeyes
Fort Drum, NY
12.2021 - 02.2022
  • Delivered exceptional customer service in fast-paced environment.
  • Operated kitchen equipment efficiently to prepare food items.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Collaborated with team members to ensure timely order fulfillment.

Crew Member

McDonald's
Evans Mills, NY
11.2021 - 01.2022

Provided customer service and ensured order accuracy

- Maintained a clean and organized work environment

- Worked collaboratively with team members in a fast-paced setting

Receptionist

Samaritan Medical Center
Evans Mills, NY
05.2020 - 11.2021
  • Greeted patients and visitors in a professional healthcare environment.
  • Scheduled appointments, answered phones, and organized patient records.

Crew Member

Raising Cane's
West Monroe, LA
09.2019 - 05.2020

Delivered high-quality customer service and food preparation

- Maintained cleanliness and safety standards

- Worked efficiently under pressure in a fast-paced environment

Education

Surgical Technology Coursework -

McCann School of Business & Technology
West Monroe, LA
01.2023

High School Diploma -

West Monroe High School
01.2020

Skills

  • Patient Care
  • Healthcare Communication
  • Dietary Compliance
  • Food Safety
  • Customer Service
  • Medical Office Experience
  • HIPAA Awareness
  • Inventory Control
  • Cash Handling
  • Microsoft Office
  • Data Entry
  • Team Collaboration
  • Time Management
  • Multitasking

Certification

  • CPR Certification
  • AED Certification
  • CCMA (Certified Clinical Medical Assistant)
  • NRCMA Certification
  • Driver's License (Class C)

Cover Letter

Dear Hiring Manager, I am writing to express my interest in opportunities within your organization. With experience in healthcare support, patient dining services, caregiving, and customer service, I have developed strong communication, multitasking, and patient care skills that allow me to provide excellent service in fast-paced environments. In my current role as a Patient Dining Associate with Compass Group, I work directly with patients to assist with menu selections while ensuring compliance with dietary and medical requirements. I collaborate closely with nursing staff and dietitians to help provide safe, accurate, and timely meal service that supports patient care. Previously, I have worked as a caregiver and medical receptionist where I assisted patients with daily needs, monitored vital signs, scheduled appointments, and handled administrative responsibilities. These experiences helped me build a strong foundation in patient interaction, organization, and professionalism in healthcare settings. I am passionate about helping others and contributing to a positive patient experience. I would welcome the opportunity to bring my dedication, reliability, and strong work ethic to your team. Thank you for your time and consideration. I look forward to the opportunity to discuss how my skills and experience can contribute to your organization.

Sincerely, Nykira Taylor

Timeline

Patient Dining Associate & Call Center

Compass Group
10.2024 - Current

Caregiver

Pleasant Hill Senior Services
03.2024 - 06.2024

Sales Associate

Under Armour
07.2023 - Current

Inventory Specialist

WIS Inventory
03.2023 - 06.2023

Apparel Associate

Walmart
02.2022 - 03.2023

Crew Member

Popeyes
12.2021 - 02.2022

Crew Member

McDonald's
11.2021 - 01.2022

Receptionist

Samaritan Medical Center
05.2020 - 11.2021

Crew Member

Raising Cane's
09.2019 - 05.2020

Surgical Technology Coursework -

McCann School of Business & Technology

High School Diploma -

West Monroe High School
Nykira Taylor