Nykita Small
Baltimore,MD
Summary
Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
19
19
years of professional experience
Work History
Executive Assitant
The Pearlstone Group
Baltimore, MD
09.2015 - Current
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Managed and reviewed filing and office systems.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
- Executed basic banking and bookkeeping tasks.
- Created and managed office systems to efficiently deal with documentation.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Handled incoming and outgoing mail, email and faxes.
- Took notes and dictation at meetings.
- Reduced billings on certain accounts by negotiating with vendors
Photographer
Self
Baltimore, Maryland
01.2020 - Current
- Digitally edited photos to enhance appearance.
- Photographed high-quality images for various print and digital projects.
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
- Completed complex photo shoots at indoor and outdoor venues.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Planned and prepared for on-location and studio shoots.
- Defined and recommended detailed solutions to capture images.
- Experimented with different lighting effects to deliver unique images.
- Archived photographs on computers and servers.
- Tracked inventory for photo products and equipment.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
- Selected and set up appropriate props, backdrops and lighting.
- Inspected proofs to verify quality and determine needed adjustments and retouches.
- Edited, toned, captioned and uploaded photographs for publication.
- Shot photographs in controlled lab, field and remote environments.
- Handled multiple retouching jobs for clients in addition to current client shooting workload
Property Manager Assistant
RPAI
, Maryland
07.2005 - 08.2015
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Compiled maintenance and repair requests for submission and reached out to local contractors for bid proposals.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Attended staff meetings and took extensive notes to share with property manager.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Escalated major issues to property manager for immediate remediation.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Developed policies and procedures for effective property management.
- Followed up on delinquent tenants and coordinated collection procedures.
- Used strong negotiating talents to obtain reasonable fees from contractors for Construction and snow removal work.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Kept accurate records of all resident and tenant correspondence.
- Decreased contracts for snow removal, landscaping and general maintenance 25%-35%
Education
Bachelor of Arts - Business Management
University of Phoenix
Tempe, AZ07.2016
Skills
- Creative Thinking
- Service-Oriented
- Image Editing
- Creative Lighting
- Bookkeeping and Basic Accounting
- Administrative Support
- Recordkeeping and Documentation
- Reliable and Responsible
Timeline
Photographer
Self
01.2020 - Current
Executive Assitant
The Pearlstone Group
09.2015 - Current
Property Manager Assistant
RPAI
07.2005 - 08.2015
Bachelor of Arts - Business Management
University of Phoenix