Nykki Garza
Mesquite,TX
Summary
Motivated esthetician and makeup artist with enthusiasm for skincare and beauty.,Assisted clients with a variety of skincare treatments and makeup techniques.,Committed to delivering outstanding service and enhancing clients' natural beauty.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Inside Sales Representative
Armstrong McCall Beauty Supply North Texas
2024.02 - Current
- Cultivated robust client relationships through strategic communication and personalized product recommendations.
- Oversaw customer inquiries, swiftly resolving issues to elevate satisfaction and enhance retention rates.
- Devised and executed sales strategies that bolstered product exposure and generated revenue growth.
- Mentored new team members on product expertise and sales techniques, fostering a culture of collaboration.
- Conducted market analysis to identify growth opportunities and enhance competitive positioning.
- Managed inventory levels while coordinating with suppliers for timely stock replenishment.
- Sustained comprehensive knowledge of product offerings to effectively serve customers and maximize sales potential.
- Strengthened customer loyalty through tailored solutions that addressed distinct needs, resulting in increased repeat business.
Fulfillment Experts
Target Corp.
2022.02 - 2024.01
- Member of fulfillment team responsible for assembling orders of on-site pickup and online orders. Use inventory and shipping software to ensure most effective work flow. Ensure highest possible scores in all key metrics to maximize sales potential and client satisfaction.
- Assembling all order on time and with 100% accuracy
- Synthesize information from multiple computer applications
- Process all direct ship order to meet state and federal compliance
- Ensure all mechanize is sales worthy
- Help audit all store wide inventory
Floor Manager
AlClear LLC
2020.01 - 2022.02
- Lead a corporate sale and customer service team for a cutting edge a luxury biometric security service company.
- Focused on clients first sales mentality and a welcoming workplace culture. Was also the first point of contact for over 20 different companies and government agencies
- Train team members in service and sales work flow
- Ensure best in class customer service
- Increase sales and client retention
- Inform clients of benefits of all services and products offered
- Generate growth in all NPS statistics
Education
Degree in Esthetics -
Olge School of Beauty
Dallas, TX2023-08
Associate of Art - undefined
Dallas College
Dallas, TX2020-04
Skills
- Directed project management initiatives to achieve timely completion
- Developed and executed a variety of sales strategies to drive revenue
- Leveraged in-depth product knowledge to enhance client engagement
- Synthesized information from multiple sources to inform decision-making
- Utilized extensive knowledge of ingredients to guide product recommendations
- Identified contraindications effectively to ensure client safety
- Crafted individualized wellness plans for diverse client needs
- Enhanced retail sales through strategic initiatives and training
- Facilitated creative problem-solving sessions to overcome challenges
- Oversaw chemical peel applications with an emphasis on client care
- Led bridal VFX and event makeup application projects with expertise
- Performed comprehensive skin analyses and consultations to recommend treatments
- Coordinated community outreach efforts as a dedicated specialist
- Executed microdermabrasion treatments to improve skin texture
- Implemented galvanic facials to rejuvenate skin health
- Administered high frequency facials for effective skin treatments
- Cultivated excellent interpersonal communication skills for client relations
- Managed waxing hair removal services to ensure client satisfaction
- Oversaw brow lift and tint applications with precision
- Delivered lash lift services to enhance aesthetic appeal
- Executed cluster lash applications for dramatic results
Certification
- Dermalogica Product Expert | Olge School of Beauty
- Demonstrated a wealth of knowledge in Dermalogica skincare products theory, applications, and list of ingredients.
- July, 2023
- Make-up Artist Designory Cosmtics (MUD) | Olge School of Beauty
- Demonstrated a comprehensive expertise in application techniques, color theory, and in-depth product knowledge, ensuring a nuanced and skilled approach to makeup artistry.
- January, 2023
Timeline
Inside Sales Representative
Armstrong McCall Beauty Supply North Texas
2024.02 - Current
Fulfillment Experts
Target Corp.
2022.02 - 2024.01
Floor Manager
AlClear LLC
2020.01 - 2022.02
Associate of Art - undefined
Dallas College
Degree in Esthetics -
Olge School of Beauty