Nykki Hill
Summary
Compassionate professional dedicated to serving individuals in need. Demonstrated patience and empathy while advocating for those unable to advocate for themselves. Committed to fostering personal growth and delivering meaningful support to vulnerable populations.
Overview
10
10
years of professional experience
Work History
Salesperson
Waffle House
Hampton
12.2025 - Current
- Assisted customers with menu selections and special requests.
- Prepared and served food and beverages efficiently.
- Maintained cleanliness and organization of dining area.
Hospice caregiver
ELDER RALPH D. LAWTON
Norfolk
03.2024 - 07.2024
- Provided compassionate care to patients in end-of-life situations.
- Offered emotional support to patients and families during difficult times.
- Assisted terminally ill patients with bathing, grooming and dressing.
- Assisted patients with daily living activities and personal hygiene needs.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Monitored patient health and reported changes to the healthcare team.
- Administered medications as prescribed by healthcare professionals.
- Recognized signs of distress in patients and acted appropriately according to protocol.
- Collaborated with interdisciplinary teams to develop care plans.
- Respected cultural diversity while providing hospice care services.
- Maintained confidentiality of all medical records according to HIPAA regulations.
Servant Leader Intern
Children's Defense Fund Freedom Schools
Baltimore
06.2018 - 08.2019
- Facilitated engaging literacy activities to promote student learning and participation.
- Supported curriculum implementation by assisting educators in lesson planning and execution.
- Led group discussions to encourage critical thinking and student collaboration.
After-School Teacher
Elev8 Baltimore
Baltimore
05.2017 - 08.2019
- Developed lesson plans that aligned with educational standards and student interests.
- Developed and implemented lesson plans that incorporated fun, hands-on activities for students.
- Facilitated engaging after-school activities for diverse groups of students.
- Implemented creative projects that encouraged teamwork and problem-solving skills.
- Monitored student behavior and provided guidance to promote a positive environment.
- Collaborated with parents and staff to support student learning and development.
- Maintained a safe and inclusive space for all students during after-school hours.
- Supervised a group of 10-15 children in an after school program setting.
- Provided emotional support to children struggling with social or academic difficulties.
- Implemented behavioral intervention plans to reduce negative behaviors.
- Planned team building activities designed to promote respect among peers.
Parent Volunteer
Project Pink
Baltimore
09.2016 - 06.2019
- Coordinated volunteer schedules to ensure adequate staffing at fundraising activities.
- Collaborated with team members to create educational materials for parents and families.
- Organized community events to promote awareness and support for breast cancer initiatives.
Education
Trauma Therapy - Trauma Therapy
Herriman Community College
Herriman, Tn 05.2018 - 06.2018
General Education Diploma
Baltimore, MDSome College (No Degree) - Hospitality Management/culinary Science
Stratford University
Baltimore, MDSkills
- Sales techniques
- Product knowledge
- Negotiation techniques
- Customer service
- Relationship building
- Team collaboration
- Problem solving
- Time management
- Adaptability
- Active listening
Additional skills
CPR certified
HIPPA Certified
Trauma certified
Timeline
Salesperson
Waffle House
12.2025 - Current
Hospice caregiver
ELDER RALPH D. LAWTON
03.2024 - 07.2024
Servant Leader Intern
Children's Defense Fund Freedom Schools
06.2018 - 08.2019
Trauma Therapy - Trauma Therapy
Herriman Community College
05.2018 - 06.2018
After-School Teacher
Elev8 Baltimore
05.2017 - 08.2019
Parent Volunteer
Project Pink
09.2016 - 06.2019
General Education Diploma
Some College (No Degree) - Hospitality Management/culinary Science
Stratford University