Vanessa Carretero
Brooklyn,NY
Summary
Dynamic sales professional with a proven track record at DME Capital, excelling in relationship building and customer care. Skilled in cash handling and visual merchandising, I consistently boosted sales through effective communication and problem-solving. Committed to enhancing customer satisfaction and fostering team collaboration for collective success.
Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Overview
5
5
years of professional experience
Work History
Salesperson
DME Capital
Manhattan NY
02.2025 - 03.2025
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Sale Associate
Bread Plus Cheese
Brooklyn NY
11.2022 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Receptionist
Avenue U Hair Salon
Brooklyn, NY
09.2022 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
Host
Casa Azul
Brooklyn NY
07.2020 - 02.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Associate Of Arts - Liberal Arts
Kingsborough Community College
Brooklyn, NY06.2024
Skills
- Customer service
- Sales techniques
- Visual merchandising
- Cash handling
- Team collaboration
- Relationship building
- Time management
- Problem solving
- Communication skills
- Customer care
- Customer relationship building
- Sales process
- Active listening
- Negotiation
- Objection handling
- Relationship selling
- Cold calling
- Closing techniques
Languages
Spanish
Full Professional
Timeline
Salesperson
DME Capital
02.2025 - 03.2025
Sale Associate
Bread Plus Cheese
11.2022 - 12.2024
Receptionist
Avenue U Hair Salon
09.2022 - 10.2022
Host
Casa Azul
07.2020 - 02.2021
Associate Of Arts - Liberal Arts
Kingsborough Community College
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