Nyla Buchanan
Chicago,Illinois
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Sortation
Amazon Fulfillment Center
Joliet, IL
05.2023 - 07.2023
- Operated machines to sort, move and box items for customers.
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
- Utilized portable scanner to mark items delivered to residences and businesses, keeping records current and accurate.
Cashier
Bath and Body Works
Orland Park, IL
04.2023 - 07.2023
- Provide high volume customer service
- Processed refunds for worn, damaged and broken merchandise.
- Greeted customers promptly and responded to questions.
- Provide restock inventory support.
- Demonstrated product features to align with customer needs.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier
Champs Sports
Orland Park, IL
06.2022 - 08.2022
- Demonstrated product features to align with customer needs.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed refunds for worn, damaged and broken merchandise.
- Greeted customers promptly and responded to questions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Order Picker
Palos Sports
Alsip, IL
04.2021 - 08.2022
- Stamped price tags on merchandise, referring to official price lists.
- Completed paperwork related to order picking tasks accurately and promptly.
- Selected products and items from shelves and pallets for customer orders.
- Organized warehouse shelves according to item size, type, style, color or product code.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Camp Counselor
Saint Bede The Venerable Church
Chicago, IL
05.2016 - 08.2018
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Established and built relationships with campers to ease fears in new environment.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Education
High School Diploma -
St. Laurence High School
Burbank, IL05-2022
Some College (No Degree) - Criminal Justice
Eastern Illinois University
Charleston, ILSome College (No Degree) - Elementary Education
Grand Canyon University
Phoenix, AZSkills
- Microsoft PowerPoint
- Google Doc
- Slides
- Forms
- Google Sheets
- Retail Sales
- Problem-Solving Skills
- Critical Thinking
- Customer Service
- Cash Handling
- Written and Verbal Communication
- Order Packaging
- Inventory Management
- Cleaning and Sanitizing
Timeline
Sortation
Amazon Fulfillment Center
05.2023 - 07.2023
Cashier
Bath and Body Works
04.2023 - 07.2023
Cashier
Champs Sports
06.2022 - 08.2022
Order Picker
Palos Sports
04.2021 - 08.2022
Camp Counselor
Saint Bede The Venerable Church
05.2016 - 08.2018
High School Diploma -
St. Laurence High School
Some College (No Degree) - Criminal Justice
Eastern Illinois University
Some College (No Degree) - Elementary Education
Grand Canyon University