
Detail-oriented healthcare professional and current Pre-Nursing student with experience delivering high-volume, client-focused support in fast-paced environments. Skilled in accurate documentation, confidential information handling (HIPAA compliance), conflict resolution, and professional communication. Experienced in responding to urgent concerns, coordinating solutions, and maintaining composure under pressure. Seeking to expand into a Contact Center Representative role to apply strong service and communication skills in a member-focused setting.
Certified nursing assistant certification
CPR certification