Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Hi, I’m
Nyla Colter
customer service
Phoenix,AZ
Summary
Overview
2
years of professional experience
Work History
Sassy Clothing and AccessoryPhoenix, AZ
Customer Service Associate
02.2021 - 01.2023
Job overview
- Greeted customers and identified their needs.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Recommended changes in products and services based on customer feedback.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Hope OnlinePhoenix
High School Diploma
05.2023
University Overview
Skills
- Customer Support
- Team Collaboration
- Inbound and Outbound Calling
- Customer Complaint Resolution
- Product Knowledge
- Customer Service
References
References
References available upon request.Timeline
Customer Service Associate
Sassy Clothing and Accessory
02.2021 - 01.2023
Hope Online
High School Diploma
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