Nyla Jones
Phillipsburg,NJ
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Strong organizational abilities with proven successes managing multiple academic projects and volunteering events. Well-rounded and professional team player dedicated to continuing academic pursuits at a professional level.
Overview
3
3
years of professional experience
Work History
Team Crew Member
Arbys
01.2024 - Current
- Promoted teamwork through active listening and open communication, fostering a positive work culture among crew members.
- Restocked customer and crew areas with necessary supplies and rotated stock as required.
- Increased repeat business through exceptional customer service interactions that built strong relationships with patrons.
- Developed time management skills to effectively handle multiple tasks simultaneously while maintaining attention to detail under pressure.
- Participated in ongoing training initiatives to stay current on industry trends, best practices, and company standards for excellence in service delivery.
Upload (seasonal)
UPS
12.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Part Time Specialty Sales & Guest Advocate
Target
08.2023 - 12.2023
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Optimized store operations by assisting with opening or closing procedures as needed.
Team Crew Member
Mcdonalds
06.2021 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Phillipsburg Highschool
06.2023
Empire Beauty School
07.2024
Skills
- Web and tech savvy, require little to no training
- Adaptability
- Self-Motivated
- Fast learner
- Strong Work Ethic
- Food Safety
- Decision-making capabilities
- Customer service expertise
Timeline
Team Crew Member
Arbys
01.2024 - Current
Upload (seasonal)
UPS
12.2023 - 02.2024
Part Time Specialty Sales & Guest Advocate
Target
08.2023 - 12.2023
Team Crew Member
Mcdonalds
06.2021 - 06.2023
Phillipsburg Highschool
Empire Beauty School
Similar Profiles
Bailey ParkerBailey Parker
Crew Member at ArbysCrew Member at Arbys
Jordan SimmonsJordan Simmons
Crew Member at ArbysCrew Member at Arbys
Starla SchafferStarla Schaffer
Supervisor/Manager at ArbysSupervisor/Manager at Arbys