Nyla McClain
Memphis,Tennessee
Summary
Dynamic and results-driven professional with a proven track record in youth engagement, program development, and community outreach at City of Memphis Youth Services. Passionate about fostering positive youth development, mental health awareness, and personal growth, I create inclusive environments that empower young individuals to thrive.
Bringing hands-on experience in counseling, program facilitation, and conflict resolution, I excel at navigating challenges with a proactive, problem-solving mindset. Adept at adapting to diverse environments, implementing innovative strategies, and driving meaningful impact, I am committed to enhancing organizational objectives through creativity, leadership, and strategic planning.
An organized and dependable team player, I effectively manage multiple priorities, meet deadlines, and ensure accuracy in fast-paced settings. Equipped with strong Microsoft Office proficiency, interpersonal communication, and leadership abilities, I am dedicated to collaboration, continuous learning, and making a lasting difference in every role I take on.
Overview
5
5
years of professional experience
1
1
Certification
Work History
MAP Job Developer Lead
City Of Memphis Youth Services
315 S Hollywood St Memphis, Tennessee 38104
08.2024 - Current
- Developed individualized plans for at-risk youth, resulting in increased self-esteem and improved behavior patterns.
- Empowered young people to become leaders within their communities through skill-building exercises and mentorship opportunities.
- Developed and implemented comprehensive lesson plans, ensuring clear understanding of program objectives among participants.
- Monitored the progress of over 80 students through regular assessments, implementing strategic adjustments to support their continued growth and academic development.
- Fostered an environment of trust by maintaining open lines of communication with both participants and their families regarding program goals, expectations, and progress updates.
- Improved youth engagement by incorporating interactive activities and group discussions in program sessions.
- Enhanced program effectiveness by collaborating with fellow Youth Specialists to develop innovative strategies and approaches.
- Utilized evidence-based practices in designing programs that fostered critical thinking skills among participants.
- Collaborated with fellow staff members to develop innovative program strategies for improved participant outcomes.
- Represented our institution at college fairs, open houses, and other recruitment events to expand our reach in the community.
- Assisted in training and onboarding team members.
Youth Specialist
City Of Memphis Youth Services
315 S Hollywood St, Memphis, TN 38104
01.2024 - Current
- Facilitated group sessions and provided one-on-one support.
- Planned and executed activities to promote skill and talent development.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Participated in professional development and training opportunities to enhance clinical skills.
- Documented student progress and activities in accordance with organization policies and procedures.
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Maintained documentation and records of training activities and group events.
- Promoted a positive environment for personal growth and development through consistent encouragement and support.
- Spearheaded volunteer recruitment efforts to ensure adequate support for programs and events while providing valuable experiences for community members.
- Maintained safety and security of youth under care.
Office Administrative Assistant
University of Tennessee at Chattanooga
700 Vine St, Chattanooga, TN 37403
08.2020 - 01.2024
- Greeted incoming visitors and students professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to university employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
Education
Master of Science - Mental Health & Wellness
Grand Canyon University
Phoenix, AZ04-2026
Bachelor of Science - Psychology
University of Tennessee - Chattanooga
Chattanooga, TN12-2023
Skills
- Positive youth development
- Data entry
- Community engagement
- Microsoft office
- Activity planning
- Youth advocacy
- File organization
- Life skills training
- Teamwork and collaboration
- Adaptability and flexibility
- Problem-solving
- Mental health awareness
Certification
- Child Development Associate (CDA) Certificate
Timeline
MAP Job Developer Lead
City Of Memphis Youth Services
08.2024 - Current
Youth Specialist
City Of Memphis Youth Services
01.2024 - Current
Office Administrative Assistant
University of Tennessee at Chattanooga
08.2020 - 01.2024
Master of Science - Mental Health & Wellness
Grand Canyon University
Bachelor of Science - Psychology
University of Tennessee - Chattanooga