Open To Work
Nylah Martinez
Newport News,United States
Work Preference
Summary
Detail-oriented professional with extensive experience in customer service and high-volume environments. Demonstrates strong communication skills and adaptability in team-based roles. Proven track record of efficiently handling inquiries and maintaining professionalism in fast-paced settings. Seeking opportunities in customer-focused positions that offer growth and stability.
Overview
5
5
years of professional experience
Work History
Reconditioning Associate
CarMax
Newport News, Virginia
01.2025 - 11.2025
- Managed daily tasks in a fast-paced environment, consistently meeting productivity and quality standards.
- Collaborated with team members to meet daily goals under tight deadlines, enhancing overall team performance.
- Maintained organization and safety standards while optimizing operational efficiency in the workplace.
- Followed detailed procedures and checklists to ensure accuracy and consistency in operations.
- Exhibited strong attention to detail, punctuality, and reliability, ensuring consistent quality in all tasks.
Sales Associate
Verizon
Newport News, Virginia
11.2023 - 02.2024
- Exceeded sales goals through extensive product knowledge and effective communication.
- Cultivated strong customer relationships through active listening and personalized service, resulting in increased customer satisfaction.
- Assessed customer needs to deliver tailored service and recommend suitable products, enhancing overall customer experience.
- Updated knowledge of current promotions, plans, and devices to improve customer interactions and support sales efforts.
Teacher
Precious Jewels Learning Center
Hampton, Virginia
07.2020 - 01.2021
- Developed and executed lesson plans that fostered educational and emotional development in students.
- Cultivated an engaging learning environment, significantly promoting student growth and participation.
- Maintained effective communication with students, parents, and staff to ensure collaboration.
- Adapted swiftly to evolving teaching methodologies, enhancing classroom dynamics and student engagement.
Education
Bachelor of Science - Exercise Science
Norfolk State University
Norfolk, VA12-2027
Skills
- Call Handling & Customer Support
- Clear Verbal Communication
- Active Listening
- Time Management
- Problem Solving
- Team Collaboration
- Adaptability
- Attention to Detail
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Reconditioning Associate
CarMax
01.2025 - 11.2025
Sales Associate
Verizon
11.2023 - 02.2024
Teacher
Precious Jewels Learning Center
07.2020 - 01.2021
Bachelor of Science - Exercise Science
Norfolk State University