Nylah Williams
Spring Lake,NC
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
TJ Max
06.2020 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Collected payments and provided accurate change
- Delivered high level of customer service to patrons using active listening and engagement skills
- Helped customers find specific products, answered questions and offered product advice
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Worked closely with front-end staff to assist customers
- Trained new team members in cash register operation, stock procedures and customer services
- Processed sales transactions to prevent long customer wait times
- Processed refunds for worn, damaged and broken merchandise
- Verified customer age requirement for alcohol or tobacco purchases
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
High School Diploma -
Pine Forest High School
Fayetteville, NC06.2023
Skills
- Written and Verbal Communication
- POS Systems
- Training and Development
- Cash Handling
- Stocking and Replenishing
- Customer Relations
- Cash Register Operation
- Customer Service Excellence
- Customer Service
- POS System Operations
- Customer Assistance
- Time Management Skills
- Daily Reporting
- Time management skills
- Staff Training
- Guest Inquiries
- Staff Mentoring
- Work Ethic and Integrity
- Organizational skills
Certification
- Certified Cashier, TJ Max - 2020
- Register Training - 2020
- Association for Project Management (APM)
Accomplishments
- Recently graduated with a certification in Business Administration.
- Graduated with a 4.0 GPA.
- Graduated with honors.
- Trained new hires on sales and service techniques.
- Supervised team of staff members.
Timeline
Cashier
TJ Max
06.2020 - Current
High School Diploma -
Pine Forest High School